Care Leadership Manager Home

1 week ago

Lunenburg County, Canada VON Canada (Nova Scotia) Full time
Job Overview
VON Canada (Nova Scotia) is a non-profit organization that provides clinical, personal and social support to individuals who want to live every day to the fullest while remaining in their own homes and communities. Our team is dedicated to delivering high-quality care services, and we are seeking an experienced Care Leadership Manager Home to join our team.

About the Role
This is a full-time position responsible for ensuring the provision of safe, effective quality client care within their program area. The successful candidate will be responsible for managing the delivery of in-home care services, staff hiring, supervision and training, client service programs and team operations. As a key member of our management team, you will be expected to contribute to the development and implementation of quality improvement activities to achieve performance targets through monitoring of reported services.

Responsibilities
* Directs and monitors delivery of client care services and day-to-day functions and performance of front-line staff in accordance with current regulatory guidelines and VON policies, procedures and standards.
* Assists staff to complete risk assessments, investigations of issues, injuries and reporting related to client or employee incidents.
* Monitors performance related to funder expectations regularly and contributes to the development and implementation of quality improvement activities to achieve performance targets through monitoring of reported services.
* Applies a working knowledge of the relevant collective agreements and application of local labour rules in daily decision-making activities.
* Participates in budget preparation, financial performance management and measurement reports.
* Participates in local, regional or national team or committees as required such as Quality Care and Service, Joint Occupational Health and Safety, Accreditation, Recruitment and Retention.
* Builds and sustains strategic relationships with current, new and prospective VON partners, and community organizations.
* Receives and documents all employee, family and client complaints or issues related to service delivery; engages other VON managers in resolving the issue or complaint and escalates, if required, to the appropriate Director.

Required Skills and Qualifications
* Bachelor or Post-Secondary education in a related field
* Regulated Health Professional and certification as a Registered Nurse
* A minimum of 2 years' experience managing others
* Experience in community work and working with community partners in a collaborative way
* Experience engaging with municipal, provincial and national external groups in a related field
* Experience in negotiation, conflict management, financial management and working with staff and volunteers
* Experience working in a unionized environment is an asset
* Proficient in using Microsoft Office software, including PowerPoint, Word, Excel, and Outlook
* Strong public relations and networking skills
* Demonstrated skillsets in leadership, and team building
* Must have a personal vehicle or access to reliable transportation and possess both a current driver's license and proof of vehicle insurance, if applicable

Estimated Salary Range: $65,000 - $80,000 per year, depending on qualifications and experience.

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