Senior Collections Analyst

4 weeks ago

Toronto, Ontario, Canada Rogers Full time
About the Role

We are seeking a highly skilled and experienced Senior Analyst, Collection Strategy & Credit Risk Policy to join our team at Rogers Bank. As a key member of our Credit Operations team, you will be responsible for developing and implementing targeted Collection Communication Strategies that align with our business objectives and brand.

Key Responsibilities
  • Develop and implement comprehensive communication plans to address delinquency issues, aiming to reduce instances and improve overall recovery rates while aligning with organizational goals.
  • Manage internal and external communications related to delinquency management, ensuring clear and consistent messaging to both internal teams and external stakeholders, including customers and partners.
  • Analyze and report on communication metrics, tracking the impact of communication initiatives on delinquency rates, and using key performance indicators (KPIs) to identify trends and adjust strategies to enhance effectiveness in mitigating delinquency.
  • Cross-functional collaboration with departments such as collections, risk management, digital, and customer service to develop and implement strategies that address and prevent delinquency, ensuring a unified approach to managing and reducing risk.
  • Stay current with industry trends and emerging technologies related to delinquency prevention and communication strategies, integrating best practices and innovative solutions to effectively address and reduce delinquency.
Requirements
  • Bachelor's degree in Finance, Economics, Mathematics, Statistics, or a related field; advanced degree preferred.
  • Minimum of 3 years of experience in collection credit operations or risk management in banking/telecommunications industry is required.
  • Proven experience in communication strategy development, with a focus on delinquency management, and experience in adjusting strategies based on performance metrics and industry trends.
  • Strong analytical skills, with expertise in analyzing communication metrics and delinquency data to assess effectiveness, identify trends, and make data-driven recommendations for improvement.
  • Cross-functional collaboration experience, particularly in areas related to collections, risk management, and customer service, to develop integrated strategies for delinquency prevention and management.
  • Industry knowledge, with an in-depth understanding of delinquency management practices, industry regulations, and emerging trends in communication technologies and techniques, with the ability to apply this knowledge to enhance communication strategies and mitigate risk.
What We Offer
  • Competitive salary & annual bonus.
  • Competitive & flexible health and dental benefits, pension plan, RRSP, TFSA, and stock matching programs.
  • Discounts: Enjoy up to 50% off Rogers Services and Blue Jays Tickets, 25% off TSC items, and a 20% discount on all wireless accessories sold in Rogers stores.
  • Paid time off for volunteering.
  • Company matching contributions to charities you support.
  • Growth & Development Opportunities: Self-driven career development programs (E.g. MyPath program), Rogers First: priority in applying to internal roles of interest.
  • Wellness Programs: Homewood employee & family assistance program, Cognitive Behavioural Therapy (CBT) & Virtual therapy sessions, Low or no-cost fitness membership with access to virtual classes.
  • Our commitment to the environment and diversity: Work for an organization committed to environmental protection, Strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing People of Colour, 2SLGBTQIA+, Indigenous Peoples, Persons with Disabilities and Women.
About Rogers

Rogers is a leading Canadian company that provides a wide range of communications and media services. We are committed to investing in our people and helping them reach their potential as valuable members of our team. As part of our team, you'll have access to a wide range of incredible resources, growth opportunities, discounts, and perks.

How to Apply

If you are selected to move forward in the recruitment process, here is what you can expect: 15-minute phone screen with your recruiter, 1-hour virtual interview with Hiring Manager, 30-minute final round virtual interview with Director of the team. To protect our people, brand, and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check. Additionally, a credit check and drivers abstract may be required depending on the role.

  • Senior Collections Analyst

    1 month ago

    Toronto, Ontario, Canada Rogers Communications Full time

    Job Title: Senior Collections AnalystWe are seeking a highly skilled Senior Collections Analyst to join our team at Rogers Bank. As a key member of our Credit Operations department, you will be responsible for developing and implementing targeted Collection Communication Strategies that align with our business objectives and brand.Key...

  • Senior Collections Analyst

    1 month ago

    Toronto, Ontario, Canada Rogers Communications Full time

    Job Title: Senior Collections AnalystWe are seeking a highly skilled Senior Collections Analyst to join our team at Rogers Bank. As a key member of our Credit Operations department, you will be responsible for developing and implementing targeted Collection Communication Strategies that align with our business objectives and brand.Key...

  • Senior Collections Analyst

    1 month ago

    Toronto, Ontario, Canada Rogers Full time

    Senior Analyst, Collection Strategy & Credit Risk PolicyWe are seeking a highly skilled and experienced Senior Analyst to join our Credit Operations team. As a Senior Analyst, Collection Strategy & Credit Risk Policy, you will play a critical role in developing and implementing targeted Collection Communication Strategies that align with our business...

  • Senior Collections Analyst

    4 weeks ago

    Toronto, Ontario, Canada Rogers Full time

    Senior Analyst, Collection Strategy & Credit Risk PolicyWe are seeking a highly skilled and experienced Senior Analyst to join our Credit Operations team. As a key member of our team, you will be responsible for developing and implementing targeted Collection Communication Strategies that align with our business objectives and brand.Key...

  • Senior Collections Analyst

    4 weeks ago

    Toronto, Ontario, Canada Rogers Full time

    Join Rogers Bank as a Senior Collections AnalystRogers Bank, a subsidiary of Canada's leading wireless, cable and media company, is seeking a dynamic and results-driven team member to develop and implement targeted Collection Communication Strategies that align with our business objectives and brand.Key Responsibilities:Develop and implement comprehensive...

  • Senior Collections Analyst

    4 weeks ago

    Toronto, Ontario, Canada Rogers Full time

    Join Rogers Bank as a Senior Collections AnalystRogers Bank, a subsidiary of Canada's leading wireless, cable and media company, is seeking a dynamic and results-driven team member to develop and implement targeted Collection Communication Strategies that align with our business objectives and brand.Key Responsibilities:Develop and implement comprehensive...

  • Senior Financial Analyst, Financial Planning

    4 weeks ago

    Toronto, Ontario, Canada Amica Senior Lifestyles Full time

    Join Our Team at Amica Senior LifestylesWe are seeking a highly skilled Senior Financial Analyst to join our team at Amica Senior Lifestyles. As a key member of our financial planning team, you will play a critical role in driving business growth and success.About the RoleThe Senior Financial Analyst will be responsible for:Developing and maintaining...

  • Senior Financial Analyst, Financial Planning

    4 weeks ago

    Toronto, Ontario, Canada Amica Senior Lifestyles Full time

    Join Our Team at Amica Senior LifestylesWe are seeking a highly skilled Senior Financial Analyst to join our team at Amica Senior Lifestyles. As a key member of our financial planning team, you will play a critical role in driving business growth and success.About the RoleThe Senior Financial Analyst will be responsible for:Developing and maintaining...

  • Senior Collections Analyst

    4 weeks ago

    Toronto, Ontario, Canada Rogers Communications Full time

    Job Title: Senior Collections Analyst - Credit Risk PolicyWe are seeking a highly skilled and experienced Senior Collections Analyst to join our team. As a key member of our Credit Operations department, you will be responsible for developing and implementing targeted Collection Communication Strategies that align with our business objectives and brand.Key...

  • Senior Financial Analyst, Credit and Collections

    5 days ago

    Toronto, Ontario, Canada Spin Master Ltd Full time

    Job Summary: We are seeking a highly skilled Senior Financial Analyst, Credit and Collections to join our Accounts Receivable Finance team. The ideal candidate will possess a strong background in credit risk management, financial analysis, and problem-solving. Key Responsibilities: Support Senior Director and Manager in managing credit risk across North...

  • Senior Financial Analyst, Financial Planning

    1 month ago

    Toronto, Ontario, Canada Amica Senior Lifestyles Full time

    About Amica Senior LifestylesEstablished in 1996, Amica Senior Lifestyles is a leading provider of senior living residences in British Columbia and Ontario. Our mission is to deliver exceptional care and services to our residents, while fostering a sense of community and belonging.Our Senior Living ResidencesWe offer a range of lifestyle options, including...

  • Senior Financial Analyst, Financial Planning

    1 month ago

    Toronto, Ontario, Canada Amica Senior Lifestyles Full time

    About Amica Senior LifestylesEstablished in 1996, Amica Senior Lifestyles is a leading provider of senior living residences in British Columbia and Ontario. Our mission is to deliver exceptional care and services to our residents, while fostering a sense of community and belonging.Our Senior Living ResidencesWe offer a range of lifestyle options, including...

  • Senior Financial Analyst

    3 weeks ago

    Toronto, Ontario, Canada VALMar Construction Inc Full time

    Job Title: Senior Financial AnalystCompany: VAL/Mar Construction IncJob Summary:We are seeking a highly skilled Senior Financial Analyst to join our team at VAL/Mar Construction Inc. As a Senior Financial Analyst, you will be responsible for evaluating financial risk, using portfolio management software, and collecting financial and investment information...

  • Senior Business Analyst

    1 month ago

    Toronto, Ontario, Canada Lorven Technologies Full time

    Job Title: Senior Business AnalystLocation: Toronto, ONJob Description:We are seeking an experienced Senior Business Analyst to drive business process improvement and technology solutions. The ideal candidate will have a strong background in IT projects, experience with web solution design, and a good understanding of the Agile framework.Key...

  • Senior Business Analyst

    1 month ago

    Toronto, Ontario, Canada Lorven Technologies Full time

    Job Title: Senior Business AnalystLocation: Toronto, ONJob Description:We are seeking an experienced Senior Business Analyst to drive business process improvement and technology solutions. The ideal candidate will have a strong background in IT projects, experience with web solution design, and a good understanding of the Agile framework.Key...

  • Senior Collection Strategy Manager

    3 weeks ago

    Toronto, Ontario, Canada Reliance Comfort Limited Partnership oa Reliance Home Comfort Full time

    **Unlock Your Potential with Reliance Home Comfort**We are seeking a highly skilled Senior Collection Strategy Manager to join our team at Reliance Home Comfort. As a key member of our organization, you will play a vital role in driving business growth and success.**About the Role**In this exciting position, you will lead a team of analysts responsible for...

  • Senior Collection Strategy and Risk Policy Analyst

    5 days ago

    Toronto, Ontario, Canada Rogers Full time

    Delinquency Prevention and Communication StrategistAbout the Role:Rogers Bank is seeking a skilled Delinquency Prevention and Communication Strategist to join our team. As a Senior Analyst, Collection Strategy & Credit Risk Policy, you will play a critical role in developing and implementing targeted Collection Communication Strategies that align with our...

  • Senior Business Analyst

    4 weeks ago

    Toronto, Ontario, Canada Lorven Technologies Full time

    Job Title: Senior Business AnalystLocation: Toronto, ONJob Description:We are seeking a skilled Senior Business Analyst to drive business process improvement and technology implementation. The ideal candidate will have a strong background in IT projects, experience with web solution design, and a good understanding of the Agile framework.Key...

  • Senior Business Analyst

    2 months ago

    Toronto, Ontario, Canada Lorven Technologies Full time

    Job Title: Senior Business AnalystLocation: Toronto, ONJob Description:We are seeking a seasoned Senior Business Analyst to drive business value through effective requirements gathering, analysis, and solution design. The ideal candidate will possess a strong background in IT projects, experience with web solution design, and a good understanding of the...

  • Senior Business Analyst

    2 months ago

    Toronto, Ontario, Canada Lorven Technologies Full time

    Job Title: Senior Business AnalystLocation: Toronto, ONJob Description:We are seeking a seasoned Senior Business Analyst to drive business value through effective requirements gathering, analysis, and solution design. The ideal candidate will possess a strong background in IT projects, experience with web solution design, and a good understanding of the...