Automotive Sales and Customer Service Professional
1 week ago
Service Advisor Career Opportunity at Zanchin Automotive Group
Zanchin Automotive Group, a leading network of successful dealerships with over 50 years of people-centric business modeling, is seeking an experienced and enthusiastic Service Advisor to join their team.
This exciting opportunity offers a competitive compensation package, including a generous salary of approximately $60,000 per year, as well as a comprehensive benefits program and opportunities for career advancement.
About the Role:
The Service Advisor will provide frontline customer communications and service, responsible for selling recommended and required vehicle repair/maintenance, serving as a liaison between customers and automotive service technicians, explaining maintenance costs and advising customers on vehicle care.
Key Responsibilities:
- Sell recommended and required vehicle repair/maintenance
- Act as liaison between customer and automotive service technician
- Explain nature of vehicle maintenance and costs
- Advise customers on how to look after their vehicle
- Schedule appointments and contact customers with vehicle repair status updates/follow-ups
- Prepare repair orders and invoices accurately
Requirements:
The ideal candidate will have a strong background in sales and customer handling, with 1-3 years of experience as a Service Advisor or Sales/Customer Service Representative. Proficiency in ERP systems and CRM software is also required, as well as excellent communication and organizational skills.
About Zanchin Automotive Group:
We offer a winning team environment, driven by our commitment to quality and customer satisfaction. With opportunities for career development and advancement, we are a leader in the industry, dedicated to fostering individual ideas and strategies.
Why Choose Us:
Our competitive pay and bonus plan, combined with our culture of transparency, communication, and engagement, make us an employer of choice. Join our team and be part of a company that values people and contributions, rewards performance and accomplishment, and fosters a collaborative work environment.
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