Automotive Sales and Customer Service Professional

1 week ago


Vaughan, Ontario, Canada Zanchin Automotive Group Full time

Service Advisor Career Opportunity at Zanchin Automotive Group


Zanchin Automotive Group, a leading network of successful dealerships with over 50 years of people-centric business modeling, is seeking an experienced and enthusiastic Service Advisor to join their team.


This exciting opportunity offers a competitive compensation package, including a generous salary of approximately $60,000 per year, as well as a comprehensive benefits program and opportunities for career advancement.


About the Role:


The Service Advisor will provide frontline customer communications and service, responsible for selling recommended and required vehicle repair/maintenance, serving as a liaison between customers and automotive service technicians, explaining maintenance costs and advising customers on vehicle care.


Key Responsibilities:



  • Sell recommended and required vehicle repair/maintenance
  • Act as liaison between customer and automotive service technician
  • Explain nature of vehicle maintenance and costs
  • Advise customers on how to look after their vehicle
  • Schedule appointments and contact customers with vehicle repair status updates/follow-ups
  • Prepare repair orders and invoices accurately

Requirements:


The ideal candidate will have a strong background in sales and customer handling, with 1-3 years of experience as a Service Advisor or Sales/Customer Service Representative. Proficiency in ERP systems and CRM software is also required, as well as excellent communication and organizational skills.


About Zanchin Automotive Group:


We offer a winning team environment, driven by our commitment to quality and customer satisfaction. With opportunities for career development and advancement, we are a leader in the industry, dedicated to fostering individual ideas and strategies.


Why Choose Us:


Our competitive pay and bonus plan, combined with our culture of transparency, communication, and engagement, make us an employer of choice. Join our team and be part of a company that values people and contributions, rewards performance and accomplishment, and fosters a collaborative work environment.



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