Network Support Specialist

6 days ago


Yellowknife, Northwest Territories, Canada CasCom Full time
About the Role

CasCom is seeking a highly skilled and experienced Network Support Specialist to join our team. As a key member of our technical team, you will be responsible for monitoring, supporting, and managing various technology projects and installations across Canada.

Key Responsibilities
  • Manage and configure firewall and security appliances
  • Optimize and troubleshoot network infrastructure, wired and wireless
  • Provide technical support for Windows and Linux servers, both physical and virtual
  • Support VOIP telephony and PBX systems
  • Develop and deploy technical projects for new and existing customers
  • Conduct technical writing and documentation, including workflows and network diagrams
  • Travel to remote locations to support clients and complete in-person projects
Requirements
  • A+, Network+, Security+, MCSE, MCITP, MSCA, or CCNA certification
  • Experience in network routing, VPN systems, and VLAN configuration
  • Experience in virtualization, data and system backup and recovery, and enterprise email systems
  • Experience supporting corporate networks
  • Experience with Microsoft server management and support, including Domain and Active Directory configuration
  • Experience using a ticketing system to track service tickets and technical time
Preferred Qualifications
  • Familiarity with non-standard connectivity solutions
  • Knowledge of structured cabling best practices, fiber optic cabling, and hardware installations
  • Experience with LMR/Two-way radio systems
What We Offer
  • A competitive salary range of $50,000-$75,000 per year
  • A comprehensive benefits package, including dental care, extended health care, and vision care
  • A flexible schedule and opportunities for professional growth and development
  • Relocation assistance and a hybrid remote work arrangement


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