Director of Quality Assurance

2 months ago

Toronto, Ontario, Canada Tri-Mach Group Full time

Job Summary:

We are seeking an experienced Director of Quality to join our team at Tri-Mach Group to ensure industry-leading quality and safety of our custom equipment and services within the food, pharmaceutical, and agricultural industries.

Key Responsibilities:

  • Develop and implement quality control procedures/frameworks for Tri-Mach Group, working with managers and employees across various departments to support them in ensuring compliance with production processes and regulatory requirements.
  • Promote a positive company image through quality, safety, consistency, and professionalism.
  • Develop, implement, and maintain quality management systems (QMS) to ensure compliance with industry standards and regulatory requirements.
  • Design and conduct audits to assess quality system effectiveness, identify areas for improvement, identify trends, and implement corrective actions.
  • Lead cross-functional teams and support department leaders to resolve quality-related issues and implement preventive measures.
  • Create and reinforce a quality culture within the company, ensuring every employee knows why quality is important and what to strive for.
  • Conduct supplier quality assessments and manage supplier relationships to ensure product/service quality and compliance.
  • Provide leadership and training on quality principles and practices to employees at all levels of the organization (5S, lean, Six Sigma, etc.).
  • Drive continuous improvement initiatives to enhance operational efficiency and product/service quality.
  • Collaborate with sales, engineering, production, project management, and field service teams to resolve customer complaints and implement corrective actions for product non-conformances.
  • Stay updated on industry trends and regulatory changes to ensure the company's quality management system remains compliant and effective.
  • Develop and maintain quality metrics to monitor and continuously improve product quality and production processes.
  • Lead and/or support the implementation, maintenance, and expansion of quality systems in all Tri-Mach Group facilities.
  • Department staffing, administration, budgets, training, mentoring, and employee onboarding.
  • Always conduct oneself in a professional manner in alignment with Company values, including but not limited to language use, attire, and workmanship.
  • In accordance with company policy/ESA; overtime, work outside of regular hours, and being on call may be required at the discretion of the company.

Requirements:

  • Bachelor's degree in engineering or related field (Engineering, Quality Management, etc.).
  • 10+ years of experience in quality assurance/quality control in the manufacturing industry.
  • Experience with custom automation, material handling, conveyors, welding, and metal fabrication solutions.
  • Knowledge of quality management standards (e.g., ISO 9001) and regulatory requirements.
  • Proficient in quality management tools and software.
  • Experience in leading quality audits and implementing corrective actions.
  • Proficient with MS Office applications, such as Excel and Word.

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