Director of Quality Assurance

1 month ago

Toronto, Ontario, Canada Tri-Mach Group Full time
Director of Quality Job Description

We are seeking an experienced Director of Quality to lead our quality management efforts and ensure industry-leading quality and safety of our custom equipment and services within the food, pharmaceutical, and agricultural industries.

Key Responsibilities:
  • Develop and implement quality control procedures and frameworks for TMG
  • Work with managers and employees across various departments to ensure compliance with production processes and regulatory requirements
  • Promote a positive company image through quality, safety, consistency, and professionalism
  • Develop, implement, and maintain quality management systems (QMS) to ensure compliance with industry standards and regulatory requirements
  • Design and conduct audits to assess quality system effectiveness and identify areas for improvement
  • Lead cross-functional teams and support department leaders to resolve quality-related issues and implement preventive measures
  • Create and reinforce a quality culture within the company
  • Conduct supplier quality assessments and manage supplier relationships to ensure product/service quality and compliance
  • Provide leadership and training on quality principles and practices to employees at all levels of the organization
  • Drive continuous improvement initiatives to enhance operational efficiency and product/service quality
  • Collaborate with sales, engineering, production, project management, and field service teams to resolve customer complaints and implement corrective actions for product non-conformances
  • Stay updated on industry trends and regulatory changes to ensure the company's quality management system remains compliant and effective
  • Develop and maintain quality metrics to monitor and continuously improve product quality and production processes
  • Lead and/or support the implementation, maintenance, and expansion of quality systems in all TMG facilities
  • Department staffing, administration, budgets, training, mentoring, and employee onboarding

Requirements:

  • Bachelor's degree in engineering or related field (Engineering, Quality Management, etc.)
  • 10+ years of experience in quality assurance/quality control in the manufacturing industry
  • Experience with custom automation, material handling, conveyors, welding, and metal fabrication solutions
  • Knowledge of quality management standards (e.g., ISO 9001) and regulatory requirements
  • Proficient in quality management tools and software
  • Experience in leading quality audits and implementing corrective actions
  • Proficient with MS Office applications, such as Excel and Word

  • Director of Quality Assurance

    2 weeks ago

    Toronto, Ontario, Canada Company 1 - The Manufacturers Life Insurance Company Full time

    About the RoleWe are seeking a highly skilled Director of Quality Assurance to join our team at Company 1 - The Manufacturers Life Insurance Company. As a key member of our organization, you will be responsible for developing and implementing a quality assurance strategy that drives excellence across our Global Contact Centre.Key ResponsibilitiesDevelop and...

  • Director of Quality Assurance

    1 month ago

    Toronto, Ontario, Canada Company 1 - The Manufacturers Life Insurance Company Full time

    About the RoleWe are seeking a highly skilled and experienced Director of Quality Assurance to join our Global Contact Centre team. As a key member of our leadership team, you will be responsible for developing and implementing a quality assurance strategy that drives excellence in customer experience.Key ResponsibilitiesDevelop and implement a quality...

  • Director of Quality Assurance

    1 month ago

    Toronto, Ontario, Canada Company 1 - The Manufacturers Life Insurance Company Full time

    About the RoleWe are seeking a highly skilled and experienced Director of Quality Assurance to join our Global Contact Centre team. As a key member of our leadership team, you will be responsible for developing and implementing a quality assurance strategy that drives excellence in customer experience.Key ResponsibilitiesDevelop and implement a quality...

  • Director of Quality Assurance

    3 weeks ago

    Toronto, Ontario, Canada Company 1 - The Manufacturers Life Insurance Company Full time

    About the RoleWe are seeking a highly skilled and experienced Director of Quality Assurance to join our Global Contact Centre team. As a key member of our leadership team, you will be responsible for developing and implementing a quality assurance strategy that drives excellence in customer experience.Key ResponsibilitiesDevelop and implement a quality...

  • Director of Quality Assurance

    3 weeks ago

    Toronto, Ontario, Canada Company 1 - The Manufacturers Life Insurance Company Full time

    About the RoleWe are seeking a highly skilled and experienced Director of Quality Assurance to join our Global Contact Centre team. As a key member of our leadership team, you will be responsible for developing and implementing a quality assurance strategy that drives excellence in customer experience.Key ResponsibilitiesDevelop and implement a quality...

  • Director of Quality Assurance

    2 weeks ago

    Toronto, Ontario, Canada Manulife Full time

    Job DescriptionWe are seeking a highly skilled and experienced Director of Quality Assurance to lead our Global Contact Centre team. As a key member of our organization, you will be responsible for developing and implementing a comprehensive quality assurance strategy that drives business growth and customer satisfaction.Key Responsibilities:Develop and...

  • Director of Quality Assurance

    2 months ago

    Toronto, Ontario, Canada Manulife Full time

    Job DescriptionThe OpportunityWe are seeking a highly skilled and experienced Director of Quality Assurance to lead our Global Contact Centre team. As a key member of our organization, you will be responsible for developing and implementing a comprehensive quality assurance strategy that drives excellence in customer experience.ResponsibilitiesDevelop and...

  • Director of Quality Assurance

    2 months ago

    Toronto, Ontario, Canada Manulife Full time

    Job DescriptionThe OpportunityWe are seeking a highly skilled and experienced Director of Quality Assurance to lead our Global Contact Centre team. As a key member of our organization, you will be responsible for developing and implementing a comprehensive quality assurance strategy that drives excellence in customer experience.ResponsibilitiesDevelop and...

  • Manufacturing Quality Assurance Director

    2 weeks ago

    Toronto, Ontario, Canada Accuenergy (Canada) Inc. Full time

    Job Title: Manufacturing Quality Assurance DirectorWe are seeking a highly skilled Manufacturing Quality Assurance Director to join our team at Accuenergy (Canada) Inc.Key Responsibilities:Develop and implement quality assurance strategies to ensure compliance with regulatory requirements and company standards.Lead a team of quality assurance professionals...

  • Manufacturing Quality Assurance Director

    2 weeks ago

    Toronto, Ontario, Canada Accuenergy (Canada) Inc. Full time

    Job Title: Manufacturing Quality Assurance DirectorAbout the Role:We are seeking a highly skilled Manufacturing Quality Assurance Director to join our team at Accuenergy (Canada) Inc. The successful candidate will be responsible for ensuring the quality of our products and processes, and will work closely with our manufacturing team to identify and implement...

  • Manufacturing Quality Assurance Director

    1 week ago

    Toronto, Ontario, Canada Accuenergy (Canada) Inc. Full time

    Job Title: Manufacturing Quality Assurance DirectorAbout the Role:We are seeking a highly skilled Manufacturing Quality Assurance Director to join our team at Accuenergy (Canada) Inc. The successful candidate will be responsible for ensuring the quality of our manufacturing processes and products.Key Responsibilities:Develop and implement quality assurance...

  • Director of Quality Assurance

    3 weeks ago

    Toronto, Ontario, Canada Manulife Full time

    Job DescriptionThe OpportunityWe are seeking a highly skilled and experienced Director of Quality Assurance to join our Global Contact Centre team. As a key member of our leadership team, you will be responsible for developing and implementing a comprehensive quality assurance strategy that drives excellence in customer experience and process...

  • Director of Quality Assurance

    4 weeks ago

    Toronto, Ontario, Canada Manulife Full time

    Job DescriptionThe OpportunityWe are seeking a highly skilled and experienced Director of Quality Assurance to join our Global Contact Centre team. As a key member of our leadership team, you will be responsible for developing and implementing a comprehensive quality assurance strategy that drives excellence in customer experience and process...

  • Director of Quality Assurance

    2 months ago

    Toronto, Ontario, Canada Tri-Mach Group Full time

    Director, Data QualityWe are seeking an experienced Director of Quality to lead our quality management efforts and ensure industry-leading quality and safety of our custom equipment and services within the food, pharmaceutical, and agricultural industries.Key Responsibilities:Develop and implement quality control procedures and frameworks for Tri-Mach...

  • Director of Quality Assurance

    2 months ago

    Toronto, Ontario, Canada Tri-Mach Group Full time

    Director, Data QualityWe are seeking an experienced Director of Quality to lead our quality management efforts and ensure industry-leading quality and safety of our custom equipment and services within the food, pharmaceutical, and agricultural industries.Key Responsibilities:Develop and implement quality control procedures and frameworks for Tri-Mach...

  • Director of Quality Assurance

    2 months ago

    Toronto, Ontario, Canada Tri-Mach Group Full time

    Director of QualityWe are seeking an experienced Director of Quality to lead our quality management efforts and ensure industry-leading quality and safety of our custom equipment and services within the food, pharmaceutical, and agricultural industries.Key Responsibilities:Develop and implement quality control procedures and frameworks for Tri-Mach...

  • Director of Quality Assurance

    2 months ago

    Toronto, Ontario, Canada Tri-Mach Group Full time

    Director of QualityWe are seeking an experienced Director of Quality to lead our quality management efforts and ensure industry-leading quality and safety of our custom equipment and services within the food, pharmaceutical, and agricultural industries.Key Responsibilities:Develop and implement quality control procedures and frameworks for Tri-Mach...

  • Manufacturing Quality Assurance Director

    2 months ago

    Toronto, Ontario, Canada Accuenergy (Canada) Inc. Full time

    About the RoleWe are seeking a highly skilled Manufacturing Quality Assurance Director to join our team at Accuenergy (Canada) Inc.Key ResponsibilitiesEducation and Experience: Master's degree and 5 years or more of experience in a related field, or equivalent experience.Asset Languages: Proficiency in Mandarin and Cantonese languages.Benefits: Comprehensive...

  • Manufacturing Quality Assurance Director

    4 weeks ago

    Toronto, Ontario, Canada Accuenergy (Canada) Inc. Full time

    About the RoleWe are seeking a highly skilled Manufacturing Quality Assurance Director to join our team at Accuenergy (Canada) Inc.Key ResponsibilitiesEducation and Experience: Master's degree and 5 years or more of experience in a related field, or equivalent experience.Asset Languages: Proficiency in Mandarin and Cantonese languages.Benefits: Comprehensive...

  • Director of Quality Assurance

    2 months ago

    Toronto, Ontario, Canada Tri-Mach Group Full time

    Director of QualityWe are seeking an experienced Director of Quality to lead our quality management efforts and ensure industry-leading quality and safety of our custom equipment and services within the food, pharmaceutical, and agricultural industries.Key Responsibilities:Develop and implement quality control procedures and frameworks for Tri-Mach...