Team Lead

1 week ago

Timmins, Ontario, Canada Reitmans Full time

About the Role

We are seeking a highly motivated and experienced Team Lead to join our team at Reitmans. As a Team Lead, you will play a key role in driving sales and profit growth, while fostering a positive and inclusive team environment.

Key Responsibilities

  1. Store Performance
  • Ensure the store is achieving company objectives and key performance indicators (KPIs);
  • Provide leadership and guidance to the team to achieve sales and profit goals;
Team Management
  • Coach, mentor, and provide on-the-spot feedback to team members;
  • Maintain an effective and open line of communication with the Store Manager and District Manager;
Customer Experience
  • Implement merchandise strategies to create a clean, consistent, and inviting store environment that inspires customers to shop;
  • Ensure a high level of customer service and satisfaction;
Operational Excellence
  • Balance company policies, procedures, shrink/loss prevention, payroll, reporting, and scheduling;
  • Ensure compliance with company standards and procedures;

Requirements

To be successful in this role, you will need:

  1. Leadership Experience
  • At least 6 months of leadership and/or supervisory experience in a customer experience-based environment;
Team Management Skills
  • Experience mobilizing a team towards a common goal;
Education
  • High School graduate or GED equivalent;
Additional Skills
  • Ability to multitask in a fast-paced environment;
  • Ability to work evenings and weekends;

What We Offer

We offer a competitive benefits package, paid time off, and additional benefits including monthly bonus potential, opportunities for advancement, and tuition reimbursement. You will also receive a hiring rate of $18.70 (rate may be greater based on relevant experience) and a 50% discount at all Reitmans (Canada) Limited brands.

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