Director of Operations and Administration

2 weeks ago

Kingston, Ontario, Canada Stonewood Group Inc. Full time
Director Operations and Administration

Job Summary

Stonewood Group Inc. is seeking a seasoned Director of Operations and Administration to lead our financial and operational teams. As a key member of our Management Team, you will be responsible for driving excellence across our finance and operational organizations, leveraging best-of-class processes, technology, and team members to meet and exceed customer expectations.

About the Company

Headquartered in Kingston, Ontario, our client distributes a wide range of innovative and reliable products to contractors, government agencies, industrial firms, institutions, and commercial businesses. We are committed to providing superior personal service at a local level, with a focus on customer satisfaction and growth.

Key Responsibilities

  • Plan and direct operational priorities, goals, policies, practices, and initiatives in accordance with the CEO's strategic direction.
  • Recommend and participate in the development of policies that address corporate growth and strengthen organizational processes.
  • Lead and execute a strategy that drives excellence across the finance and operational organizations, leveraging best-of-class processes, technology, and team members to meet and exceed customer expectations.
  • Participate as an open, engaged, and committed member of the Management Team in the formulation and execution of the corporate vision, strategy, and business objectives.
  • Understand and apply efficient and cost-effective operations knowledge and practices to sustain a profitable day-to-day business operations that enable service delivery that meets or exceeds customer expectations.
  • Ensure operational milestones are met on time, with high quality, and that they meet the objectives established.
  • Create and sustain a viable organizational structure to make optimum use of financial and operational resources, technology, and systems.
  • Build and facilitate the development of strong relationships and synergies with all areas of the company and with the company's suppliers and customers to achieve the corporate goals, objectives, and revenue targets.
  • Foster a culture of highly productive team spirit and innovation into the short- and longer-term operations of the organization.
  • Inspire and lead a talented group of customer-centric focused team members, helping them manage their careers and grow as professionals.
  • Instill a culture of empowerment.
  • Monitor, measure, and report on the financial and organizational results.
  • Help instill an intensely customer service mindset within the organization.
  • Spearhead the commercial agreements and sustainable relationships with potential customers. Manage purchasing and supply chain to strike the right balance for adequate though not excess inventory levels to meet customer requirements.
  • Work with VP Sales on demand planning/forecasting issues and models.
  • Recruit highly engaged, high-achieving individuals to join the team as the company continues to grow.
  • Remain abreast of competitive offerings, pricing, and distribution strategies.

Competency Profile

The following competencies define the role of Director Operations and Administration:

  • Results Orientation: Focuses strongly on achieving agreed-upon outcomes and ensures that key objectives are met. Aims to improve upon past performance. Able to stand back from immediate problems in order to focus on more far-reaching ideas.
  • People Management: Establishes and communicates clear priorities and sense of direction. Adapts management style to achieve optimum results.
  • Planning & Objective Setting: Systematic in approach to work. Is realistic about time-scales and builds in appropriate checkpoints, milestones, and controls in order to ensure that desired results are realized.
  • Commercial Acumen: Applies appropriate commercial and financial principles. Appreciates the commercial impact of own work on the organization's total expenses and revenues.
  • Team Skills: Helps to create a sense of team spirit and harmonious relations through cooperation and support.

Preferred Experience / Education

  • A minimum of 10 years of experience in relevant finance leadership or controller roles or Director Finance and progressively responsible experience.
  • Several years additional Operations Management experience.
  • Knowledge and experience with Six sigma, Lean, and other continuous improvement projects an asset.
  • Demonstrable evidence of a track record distinguished by exceeding expectations.
  • Proven entrepreneurial/smaller company experience, with appropriate financial and business acumen acquired from scaling an organization with similar characteristics to achieve the next level of growth where you have been instrumental in the progress with.
  • Strong team-building skills with the ability to effectively communicate and motivate.
  • A professional and mature disposition with the confidence and stature to challenge issues and positions in a respectful, tactful, and non-confrontational manner.

What We Offer

Stonewood Group Inc. offers a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. If you are a results-driven leader with a passion for excellence, we encourage you to apply for this exciting opportunity.

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