Client Service Liaison

4 weeks ago


Richmond Hill, Ontario, Canada Partners in Credit Inc Full time
Client Service Liaison

We are seeking a highly skilled Client Service Liaison to join our team at Partners in Credit Inc. The ideal candidate will possess a passion for customer service and strong communication skills. This role offers the opportunity to work in a dynamic environment and interact with a diverse client base.

Responsibilities
Primary point of contact for clients
Communicate with clients via telephone and email
Address Client Inquiries
Providing Product and Service Information
Resolving any Emerging issues
Reporting
Prepare manual letters
Adhoc Requests
Manage & Distribute emails from General Mailbox
Document Uploads

Qualifications
Previous experience in a collection agency and/or client services is mandatory
Familiarity with Debt Master / DRS is an asset, but not mandatory
Proficiency in MS Office
Strong communication skills, both verbal and written
Ability to multitask and prioritize tasks effectively
Excellent problem-solving abilities
Proficient in English with extraordinary communication and interpersonal skills
Maintain cordial relationships with clients

Employee Benefits
Paid training
Medical benefits eligibility
Great growth & management development
Free Covered Parking on site
Social Events (BBQ, Bowling, Holiday Parties)

This is a rewarding career opportunity where your skills will be valued, and professional growth opportunities await. The ideal candidate will be a strong communicator, able to multitask and prioritize tasks effectively. If you are a motivated individual with a passion for customer service, we encourage you to apply for this exciting opportunity.

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