Aluminum Technology Support Specialist Lead
3 weeks ago
We are seeking an exceptional Aluminum Technology Support Specialist Lead to join our team at Almag Aluminum. In this role, you will be responsible for providing top-notch technical support and training to our employees, ensuring seamless adoption of our business systems and MS365 product suite. As a key member of our IT team, you will serve as the conduit between our users and the Systems group, facilitating communication and collaboration to drive business value.
As an Aluminum Technology Support Specialist Lead, you will develop and deliver comprehensive training programs, including product knowledge training and data analysis support. You will work closely with various departments to ensure accurate and timely data capture, driving a data-driven culture that generates new business value across the organization. Your expertise in MS Power Platform (PowerBi, PowerApps, Power Automate) and database management will be invaluable in streamlining our business processes and improving productivity.
Your responsibilities will include:
- Designing and implementing business systems and MS365 solutions to meet our organization's evolving needs.
- Developing and delivering training programs to support employee learning and adoption of our business systems.
- Collaborating with cross-functional teams to ensure smooth operations, security, and optimization of our SharePoint and MS Power Platform environments.
- Troubleshooting and providing support for business applications, including BI, data, analytics, and database management.
- Process automation through MS365 Power Automate, creating workflows, forms, and other solutions to improve efficiency.
- Developing and maintaining training and best practice documentation to ensure knowledge sharing and consistency.
We are looking for a candidate with a strong background in MS Office365 Administration, instructional design, and interpersonal skills. You should be able to work independently and as part of a team, with excellent verbal and written communication skills. If you are a motivated and results-driven individual who is passionate about technology and training, we encourage you to apply for this exciting opportunity.
The estimated salary for this role is $85,000 - $110,000 per year, depending on experience. We offer a comprehensive benefits package, including profit sharing, health care spending account, education assistance program, and more.
Apply now to take the first step in your career as an Aluminum Technology Support Specialist Lead at Almag Aluminum
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