Account Manager

2 months ago

Winnipeg, Manitoba, Canada ABF Freight Full time

**Job Summary**

The Account Manager for ABF Freight Canada will be responsible for growing and maintaining profitable business relationships with current and prospective customers. This role requires a strong understanding of business solutions and the ability to develop and implement sales strategies to meet customer needs.

**Key Responsibilities**

  • Develop and implement sales strategies to meet customer needs and grow profitable business relationships.
  • Identify customer challenges and develop solutions to create opportunities.
  • Make sales calls and presentations to customers of all sizes.
  • Manage business relationships and entertain customers.
  • Monitor industry competitors, new products, and market conditions to understand customer needs.
  • Conduct calls and face-to-face meetings with customers to build relationships and identify opportunities.
  • Pursue customers using networking, customer referrals, and other business development techniques.
  • Obtain and develop new accounts using company techniques and methods.
  • Maintain and grow expertise of ArcBest service offerings.
  • Collaborate with customers, front-line management, and various ArcBest departments to meet customer needs.
  • Negotiate service requirements and prices with customers.
  • Create service solutions for customers' unique business problems.
  • Assist in collection process and cargo claim prevention as needed.
  • Maintain accurate territory account information in ArcBest database.
  • Complete monthly sales audit reports and expense reports as required.
  • Complete itinerary and call report as required by company guidelines and regulations.

**Requirements**

  • Bachelor's Degree, preferred or relevant experience will be considered.
  • Transportation industry and related sales experience, preferred.
  • Proficient in Microsoft Office Suite.
  • Knowledge of business solutions, competitors, and decision makers, preferred.
  • Knowledge of ArcBest company policies, services, computer systems, and services capabilities, preferred.

**Benefits**

  • Competitive Wages
  • Excellent health, dental, and vision benefits
  • Opportunity to participate in a company-sponsored 401K
  • Vacation eligibility during the first year

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