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Technical Support Specialist

4 weeks ago

Calgary, Alberta, Canada Infantry Pictures Inc Full time
Job Description

We are seeking a highly skilled Technical Support Specialist to join our team at Infantry Pictures Inc. This is a permanent position with an estimated salary of $45,000 - $55,000 per year.

The ideal candidate will have 1-2 years of experience in providing technical support and possess excellent communication skills.

Main Responsibilities:

  • Respond to user inquiries and resolve technical issues related to computer systems, networks, and internet connectivity.
  • Provide training and guidance to users on how to use software applications and hardware devices.
  • Supervise and mentor junior technical support staff.
  • Manage incidents and perform backup and recovery operations for web servers.

Requirements:

  • College diploma or equivalent in Computer Science, Information Technology, or a related field.
  • 1-2 years of experience in a technical support role.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.

Benefits:

  • A competitive salary range of $45,000 - $55,000 per year.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.

Why Work for Us:

  • Our company values diversity and inclusion, and we are committed to creating a welcoming work environment for all employees.
  • We offer flexible working arrangements and a range of benefits to support your overall well-being.
  • Join our team and be part of a dynamic and innovative organization that is shaping the future of the entertainment industry.