Reservations Management Professional

2 weeks ago


Surrey, British Columbia, Canada OTT HOLIDAYS INC. Full time

Job Summary: As a key member of the OTT Holidays Inc. team, we are seeking a skilled Reservations Supervisor to oversee the coordination of work, staff management, and technical support. This role is crucial in ensuring business continuity and delivering exceptional customer service.


Key Responsibilities:



  • Client Assistance: Our ideal candidate will provide assistance to clients with special needs, ensuring a seamless experience.
  • Work Co-ordination: The successful candidate will be responsible for coordinating, assigning, and reviewing work to ensure efficient operations.
  • Staff Management: This role involves hiring and training staff in job duties, safety procedures, and company policies, promoting a positive and productive work environment.
  • Technical Support: The Reservations Supervisor will maintain the operation of computer systems, equipment, and machinery, arranging repair work as needed to ensure business continuity and customer satisfaction.

Work Details:



  • Work Setting: This role will be based in a travel agency setting, requiring strong communication and interpersonal skills.
  • Work Term: This is a permanent position, offering stability and opportunities for growth.
  • Work Language: English is the primary language used in this role, with the ability to communicate effectively with clients and staff.
  • Working Hours: The successful candidate will work 30 to 40 hours per week, ensuring a healthy work-life balance.

Requirements:



  • Candidates must hold a secondary (high) school graduation certificate and have at least 1 year of experience in a related field.


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