Reservations Management Professional
2 weeks ago
Job Summary: As a key member of the OTT Holidays Inc. team, we are seeking a skilled Reservations Supervisor to oversee the coordination of work, staff management, and technical support. This role is crucial in ensuring business continuity and delivering exceptional customer service.
Key Responsibilities:
- Client Assistance: Our ideal candidate will provide assistance to clients with special needs, ensuring a seamless experience.
- Work Co-ordination: The successful candidate will be responsible for coordinating, assigning, and reviewing work to ensure efficient operations.
- Staff Management: This role involves hiring and training staff in job duties, safety procedures, and company policies, promoting a positive and productive work environment.
- Technical Support: The Reservations Supervisor will maintain the operation of computer systems, equipment, and machinery, arranging repair work as needed to ensure business continuity and customer satisfaction.
Work Details:
- Work Setting: This role will be based in a travel agency setting, requiring strong communication and interpersonal skills.
- Work Term: This is a permanent position, offering stability and opportunities for growth.
- Work Language: English is the primary language used in this role, with the ability to communicate effectively with clients and staff.
- Working Hours: The successful candidate will work 30 to 40 hours per week, ensuring a healthy work-life balance.
Requirements:
- Candidates must hold a secondary (high) school graduation certificate and have at least 1 year of experience in a related field.
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