Document Management Expert

2 weeks ago


Regina, Saskatchewan, Canada Conexus Credit Union Full time

Company Overview

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We are a credit union focused on supporting our members with their financial needs, providing them with insightful content, tools, expert advice, and a full suite of products to empower them and inspire confidence in their financial decision-making.

We prioritize growth and efficiency while never compromising on the financial well-being of our members. We do this by lending an ear to each member's unique needs throughout Saskatchewan, ensuring personalized solutions.

The Bigger Picture

We're looking for a talented individual who loves to lend a helping hand and thrives in a team setting to join us as our temporary Senior Document Management Representative for up to a 12-month term in Regina.

Job Description

You will be responsible for:

  • Providing technical training and support to new and existing team members
  • Conducting regular quality assurance checks to verify consistent application of procedures
  • Proactively seeking, recommending, and implementing ways to streamline processes and procedures in order to enhance the efficiencies in the department
  • Contributing department knowledge to projects
  • Providing informal leadership to the Document Management Representatives in the absence of the Team Leader
  • Completing reconciliations relating to distribution services
  • Providing imaging services and advice to our internal partners

Required Skills and Qualifications

To be successful in this role, you will need:

  • Proficiency with Microsoft Office
  • One year of customer service experience
  • Informal leadership experience
  • Experience providing quality assurance checks is considered an asset

Benefits

We offer a competitive salary of $45,700 - $57,120 per year, plus a 6% Short Term Incentive Target. You will also receive a variety of perks and benefits designed to support your success and well-being, including:

  • Preferred rates for all your banking needs
  • Generous vacation benefits with additional paid days off
  • Competitive benefit package options covering all aspects of personal wellness
  • 7% pension matching after one year of employment

This position is ineligible for support under the Saskatchewan Immigrant Nominee Program.



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