Customer Service Liaison

1 month ago


Burnaby, British Columbia, Canada Left Coast Naturals Full time

About the Role:

We are seeking a skilled Customer Service Representative to join our team at Left Coast Naturals. As a key member of our customer-facing team, you will play a vital role in building strong relationships with our clients and upholding the core values of our organization.

Key Responsibilities:

  • Process orders and invoices in a timely and accurate manner
  • Liaise with warehouse and freight companies to ensure efficient delivery
  • Maintain current customer information in our ERP system
  • Ensure internal policies are followed, including pricing checks and customer complaint tracking
  • Process courier shipments and other duties as assigned

Requirements:

  • Experience in order entry or a similar detail-oriented role
  • Ability to work within tight deadlines and prioritize tasks effectively
  • Strong team player with excellent communication and problem-solving skills
  • Proficient in Microsoft Office Suite and ERP systems
  • Understanding of EDI is a plus

What We Offer:

  • A competitive compensation package and opportunities for professional growth and development
  • A dynamic and supportive work environment with a focus on work-life balance
  • A range of employee benefits, including life balance and vacation benefits, extended health benefits, and more

Why Join Us:

At Left Coast Naturals, we value our employees and offer a range of benefits and opportunities for growth and development. We are committed to serving the planet, our community, and our customers, and we believe that food made right can make a difference.



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