Customer Service Representative

2 days ago

Burnaby, British Columbia, Canada CB Canada Full time

About the Role

Sunbelt Rentals is seeking a highly skilled Customer Service Representative to join our team. As a key member of our front-line staff, you will be responsible for providing exceptional service to our customers, ensuring their needs are met and their expectations exceeded.

Key Responsibilities

  • Provide professional and efficient service to all customers in the rental of construction/industrial equipment and store items
  • Empower customers to achieve their goals through expert knowledge and support
  • Develop and maintain strong relationships with customers to drive repeat business and referrals
  • Collaborate with internal teams to resolve customer issues and improve overall customer experience

Requirements

  • Customer service experience in either a call center environment or a dedicated customer service department
  • Wynne or AS400 (preferred)
  • Equipment rental or construction industry experience (preferred)

What We Offer

  • A competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment

Why Join Us

Sunbelt Rentals is a leading provider of equipment rental services, and we are committed to delivering exceptional customer experiences. If you are a motivated and customer-focused individual who is passionate about delivering outstanding service, we encourage you to apply for this exciting opportunity.

Additional Information

CB Canada is an equal opportunity employer and welcomes applications from diverse candidates. If you have any questions or would like to learn more about this role, please don't hesitate to contact us.

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