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Retail Store Supervisor

4 weeks ago


Kelowna, British Columbia, Canada K-Town Carpets and Flooring Ltd. Full time
Job Title: Retail Store Supervisor

We are seeking a highly motivated and experienced Retail Store Supervisor to join our team at K-Town Carpets and Flooring Ltd. As a Retail Store Supervisor, you will be responsible for leading a team of sales floor staff and ensuring that our customers receive exceptional service.

Key Responsibilities:
  • Team Leadership: Supervise and motivate a team of sales floor staff to achieve sales targets and provide excellent customer service.
  • Customer Service: Ensure that customers receive a positive shopping experience, responding to their queries and resolving any issues in a timely and professional manner.
  • Inventory Management: Maintain accurate inventory levels, ordering merchandise as needed to meet customer demand.
  • Store Operations: Oversee the day-to-day operations of the store, including opening and closing procedures, staff scheduling, and maintaining a clean and organized store environment.
  • Training and Development: Provide training and coaching to sales floor staff to enhance their skills and knowledge, ensuring that they are equipped to provide excellent customer service and meet sales targets.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Experience: 7 months to less than 1 year of experience in a retail environment.
  • Skills: Excellent communication and leadership skills, ability to work in a fast-paced environment, and a strong commitment to customer service.
What We Offer:
  • Competitive Salary: A competitive salary and benefits package.
  • Opportunities for Advancement: Opportunities for career advancement and professional growth.
  • Support for Diversity and Inclusion: A commitment to diversity and inclusion, with programs and initiatives in place to support employees from diverse backgrounds.