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Operations Customer Service Representative
2 months ago
Transformative Opportunities Ahead
At Intelcom - Dragonfly, we're on a mission to revolutionize the last-mile delivery experience. As an Operations Customer Service Representative, you'll play a pivotal role in shaping our customer-centric approach.
Key Responsibilities:
- Deliver exceptional customer service, ensuring seamless interactions with our customers and drivers.
- Collaborate with our teams to resolve issues efficiently, guaranteeing timely deliveries and customer satisfaction.
- Utilize your analytical skills to manage data entry, report production, and system navigation.
- Stay calm under pressure, adapting to diverse situations with poise and professionalism.
- Work a dynamic schedule, Tuesday to Saturday, from 1:00 p.m. to 9:30 p.m.
About Intelcom - Dragonfly
We're a leading last-mile carrier in the e-commerce sector, with a network of independent contractors and teams across Canada. Our goal is to stay ahead of the curve, integrating innovative services and delivery methods with cutting-edge technologies.
Join Our Community
We value diversity and are committed to creating an inclusive environment where everyone can thrive. With over 60 delivery centers across Canada, we're constantly looking for talented individuals to join our teams.
