Operations Customer Service Representative
4 weeks ago
Transformative Opportunities Ahead
At Intelcom - Dragonfly, we're on a mission to revolutionize the last-mile delivery experience. As an Operations Customer Service Representative, you'll play a pivotal role in shaping our customer-centric approach.
Key Responsibilities:
- Deliver exceptional customer service, ensuring seamless delivery experiences for our clients and their customers.
- Collaborate with our network of independent contractors to optimize delivery routes and schedules.
- Utilize data-driven insights to identify areas for improvement and implement process enhancements.
- Develop and maintain strong relationships with customers, drivers, and internal stakeholders.
- Stay up-to-date with industry trends and best practices to continuously improve our services.
About Intelcom - Dragonfly
We're a leading last-mile carrier in the e-commerce sector, with a strong presence across Canada. Our commitment to innovation and customer satisfaction drives our success. Join our team and be part of a dynamic organization that's shaping the future of logistics.
What We Offer:
- A fast-paced and dynamic work environment.
- Opportunities for professional growth and development.
- A collaborative and supportive team culture.
- A competitive compensation package.
Ready to Take the Next Step?
Apply now and discover the transformative opportunities that await you at Intelcom - Dragonfly.
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