Operations Customer Service Representative

4 weeks ago


Corner Brook, Newfoundland and Labrador, Canada Intelcom - Dragonfly Full time
Unlock Your Potential with Intelcom - Dragonfly

Transformative Opportunities Ahead

At Intelcom - Dragonfly, we're on a mission to revolutionize the last-mile delivery experience. As an Operations Customer Service Representative, you'll play a pivotal role in shaping our customer-centric approach.

Key Responsibilities:

  • Deliver exceptional customer service, ensuring seamless delivery experiences for our clients and their customers.
  • Collaborate with our network of independent contractors to optimize delivery routes and schedules.
  • Utilize data-driven insights to identify areas for improvement and implement process enhancements.
  • Develop and maintain strong relationships with customers, drivers, and internal stakeholders.
  • Stay up-to-date with industry trends and best practices to continuously improve our services.

About Intelcom - Dragonfly

We're a leading last-mile carrier in the e-commerce sector, with a strong presence across Canada. Our commitment to innovation and customer satisfaction drives our success. Join our team and be part of a dynamic organization that's shaping the future of logistics.

What We Offer:

  • A fast-paced and dynamic work environment.
  • Opportunities for professional growth and development.
  • A collaborative and supportive team culture.
  • A competitive compensation package.

Ready to Take the Next Step?

Apply now and discover the transformative opportunities that await you at Intelcom - Dragonfly.



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