Property Claims Specialist
4 weeks ago
We are currently seeking a full-time, permanent Property Claims Advisor. This role involves evaluating, negotiating, and resolving claims associated with personal lines, farm, and commercial insurance policies.
Key Responsibilities:- Engage directly with policyholders to guide them through the claims process, ensuring equitable and just settlements.
- Assess all available information to verify that coverage is applicable to the reported claim.
- Clarify coverage details and the claims procedure to both policyholders and claimants.
- Identify potential recovery opportunities, including subrogation and salvage.
- Gather and analyze documents and pertinent information to aid in the assessment and quantification of claims.
- Establish, evaluate, and uphold suitable reserves based on anticipated final payouts.
- Provide oversight and guidance to independent adjusters and legal representatives.
- Coordinate the engagement of necessary external resources as required.
- Monitor and manage costs associated with external resources effectively.
- Review and adjust claims in line with the company's customer service benchmarks.
- Communicate effectively, both verbally and in writing, within and outside the organization.
- Maintain up-to-date file diaries and follow-up actions.
- Detect potentially fraudulent claims and collaborate with the Special Investigations Unit.
- A minimum of 5 years of experience in property claims is essential.
- In-depth knowledge of property insurance policies and their wording.
- Exceptional verbal and written communication skills, with the ability to convey messages with professionalism and sensitivity.
- Strong organizational and time-management capabilities.
- Ability to make informed decisions that align with the company's claims handling philosophy.
Peace Hills offers a competitive salary and recognizes that minimizing work-life challenges contributes to a healthier lifestyle and enhanced productivity.
If you are interested in this opportunity to advance your career, please submit your resume, specifying the position you are applying for.
We appreciate all applicants for their interest; however, only those selected for an interview will be contacted.
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