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Quality Improvement Lead
2 months ago
Vancouver Coastal Health is seeking a Quality Improvement Lead to join the Quality & Utilization team for Richmond & Vancouver.
This is an exciting opportunity to work with a world-class healthcare organization, delivering service to over one million BC residents.
As a Quality Improvement Lead, you will play a key role in promoting a culture of quality and safety across the organization.
Key Responsibilities- Provide specialized skills in the support of achieving Vancouver Coastal Health's (VCH's) organizational and quality improvement strategic direction.
- Collaborate with clinical operations, corporate services, and unit-based teams to improve the safety and quality of care and client experience.
- Promote the development and enrichment of an organization-wide improvement culture, and work as part of the team to achieve outcomes, provide leadership to specific projects, support the identification of system improvement opportunities, support the development of knowledge, and the use of quality improvement methods and tools to improve work processes.
- Function at all levels of the organization, across all programs and sites, partner with point-of-care teams (physicians, nursing, and allied care) and interact with senior leadership, clinical directors, patient and resident care management and corporate and support leaders.
- Develop and implement quality improvement initiatives to enhance patient care and safety.
- Conduct quality improvement projects, including data analysis, process mapping, and implementation of changes.
- Collaborate with stakeholders to identify and prioritize quality improvement opportunities.
- Develop and maintain relationships with internal and external stakeholders to promote quality improvement initiatives.
- Stay up-to-date with best practices and emerging trends in quality improvement.
- Three (3) to five (5) years recent, related experience with quality improvement, or an equivalent combination of education, training and experience.
- Knowledge of and experience with quality improvement methodologies (Model for Improvement, LEAN, Six Sigma), techniques (measurement, learning models, change management theory, influencing techniques) and tools (e.g., process mapping, workflow diagrams, system monitoring and evaluation, PDSA cycles, data display with run and control charts).
- Displays comprehensive knowledge of project management principles and methodologies and ability to coach team members on these skills.
- Utilizes independent thinking and creative problem-solving abilities.
- Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan.
- Grow your career with employer-paid training and leadership development opportunities.
- Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families.
- Award-winning recognition programs to honour staff, medical staff and volunteers.
Equity, diversity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.
