Quality Improvement Specialist
1 month ago
Vancouver Coastal Health is seeking a Quality Leader, Clinical Quality and Safety to join the Quality & Utilization team for Richmond & Vancouver.
This role will provide specialized skills in the support of achieving Vancouver Coastal Health's (VCH's) organizational and quality improvement strategic direction.
The successful candidate will provide expertise and support to clinical operations, corporate services, and unit-based teams directed at improving the safety and quality of care and client experience at VCH.
Key Responsibilities:
- Provide leadership to specific projects and support the identification of system improvement opportunities.
- Support the development of knowledge and the use of quality improvement methods and tools to improve work processes.
- Function at all levels of the organization, across all programs and sites, and partner with point-of-care teams (physicians, nursing, and allied care).
Requirements:
- Three (3) to five (5) years recent, related experience with quality improvement, or an equivalent combination of education, training, and experience.
- Knowledge of and experience with quality improvement methodologies (Model for Improvement, LEAN, Six Sigma), techniques (measurement, learning models, change management theory, influencing techniques), and tools (e.g., process mapping, workflow diagrams, system monitoring and evaluation, PDSA cycles, data display with run and control charts).
What We Offer:
- Comprehensive health benefits package, including MSP, extended health, and dental, and municipal pension plan.
- Grow your career with employer-paid training and leadership development opportunities.
- Wellness supports, including counseling, critical incident, and innovative wellness services are available to employees and their immediate families.
Vancouver Coastal Health is a world-class innovator in medical care, research, and teaching, delivering service to more than one million BC residents. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve, and our culture of teamwork that makes VCH a great place to work.
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