Sales Associate

2 months ago


Newmarket, Ontario, Canada Nedco Full time
About the Role

Nedco, a leading electrical industry company, is seeking a highly motivated and customer-focused Inside Sales Associate to join our team. As an Inside Sales Associate, you will play a critical role in providing exceptional customer service and driving sales growth in our electrical division.

Key Responsibilities
  • Customer Service: Respond to customer inquiries, resolve issues, and provide product information to ensure customer satisfaction.
  • Order Processing: Process customer orders, quotations, and inquiries in a timely and accurate manner.
  • Sales Growth: Identify opportunities to upsell and cross-sell electrical products to customers.
  • Product Knowledge: Develop and maintain in-depth knowledge of electrical products and services to provide expert advice to customers.
  • Team Collaboration: Work closely with sales, customer service, and operations teams to achieve sales and customer service goals.
Requirements
  • Experience: Minimum of two years of inside sales or customer service experience in the electrical industry.
  • Skills: Strong communication, problem-solving, and time management skills.
  • Education: High school diploma or equivalent required.
  • Certifications: Electrical apprenticeship or product knowledge certifications an asset.
What We Offer
  • Competitive Salary: A competitive salary and bonus structure.
  • Benefits: Comprehensive benefits package, including health, dental, and vision coverage.
  • Pension Plan: A pension plan with a generous employer contribution.
  • Professional Development: Opportunities for training, development, and career advancement.

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