Sales Associate

1 day ago


Newmarket, Ontario, Canada Torrid Full time
About Torrid

Torrid is a fashion-forward retailer that celebrates every shape, size, and curve of our customers. We're committed to creating a welcoming and inclusive culture that empowers our employees to deliver an amazing customer experience.

Job Summary

We're seeking a Sales Associate to join our team at Torrid. As a Sales Associate, you'll be responsible for providing exceptional customer service, driving sales, and maintaining a visually appealing store environment.

Key Responsibilities
  • Provide an outstanding shopping experience for customers, ensuring they feel comfortable, cared for, and confident.
  • Perform register functions, utilizing your sales, promotion, and product knowledge to drive add-on sales.
  • Work a flexible schedule, including holidays, nights, and weekends, to meet business needs.
  • Cover the sales floor, ensuring all visual standards are met and the store environment is clean and inviting.
  • Assist in the organization of the stockroom and maintain a consistent and inviting store environment.
Requirements
  • Previous sales or customer service experience is a plus.
  • Ability to multitask in a fast-paced environment while delivering exceptional customer service.
  • Be fashion-focused and stay up-to-date on current trends.
Physical Requirements
  • Able to stand and walk during scheduled hours.
  • Able to pack and unpack shipments, arrange and move store fixtures, and move packages weighing up to 50 pounds.
  • Able to reach for merchandise using ladders, step stools, and other equipment.
What We Offer
  • Flexible schedules, associate discount, additional monthly discount coupon, mental health resources, and employee stock purchase program (ESPP).

We're an equal opportunity employer and welcome applications from diverse candidates. If you require accommodations due to a disability, please contact us at accommodations@torrid.com.


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