Automotive Service Consultant
4 weeks ago
About Midas
At Midas, we pride ourselves on delivering exceptional automotive services, focusing on vehicle inspection, diagnosis, and repair. Our team is equipped with the knowledge and skills acquired through ASE Certifications and extensive experience in the automotive sector.
Key Responsibilities
The Service Advisor plays a crucial role in assisting the Shop Manager to enhance the shop's retail sales and profitability while ensuring outstanding customer service. Responsibilities include:
- Creating and presenting service estimates, sourcing parts, and effectively selling services to customers.
- Collaborating with Technicians to interpret inspection findings and communicating these results to customers.
- Providing excellent customer service by actively listening and consulting with clients.
- Supporting colleagues to foster a successful team environment.
- Driving retail sales and shop profitability to meet or exceed established objectives.
- Ensuring a safe working environment for shop employees and contributing positively to the community.
Qualifications
To be successful in this role, candidates should possess:
- A solid understanding of automotive principles.
- A minimum of 1 year of experience in the automotive field.
- Exceptional customer service abilities.
- Strong communication skills.
- Team-oriented mindset.
- A valid driver's license.
- The flexibility to work various shifts, including weekends, evenings, and holidays.
Compensation
The position offers a competitive pay rate of $25.00 per hour.
MIDAS locations are independently owned and operated by franchisees. All hiring and employment decisions will be made by the management team at the specific MIDAS franchise location.
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