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Project Manager, People and Culture
2 months ago
About Four Seasons:
Four Seasons Hotels and Resorts is a global luxury hotel management company that values its people and culture. We are committed to creating exceptional guest experiences through a world-class employee experience and company culture.
About the Role:
We are seeking a highly skilled Project Manager, People and Culture to join our team. As a key member of our P&C team, you will be responsible for overseeing the global ethics hotline and program, as well as managing the P&C policy review project.
Key Responsibilities:
- Oversee Four Seasons' global ethics hotline and ensure its effectiveness.
- Manage the intake, triage, and escalation process, and assign complaints to lead reviewers.
- Ensure appropriate subject matter experts are engaged in the investigation, which are completed timely, thoroughly, and consistently.
- Prepare regular reports on ethics hotline activity and trends for Senior Leaders and the Board of Directors.
- Develop quarterly insights reports to monitor and identify patterns of concern globally and regionally.
- Evaluate and develop tools and resources to support P&C leaders in managing cases and promoting ethical behavior and compliance.
- Collaborate with internal stakeholders to ensure a coordinated approach to ethics and compliance.
Requirements:
- Experience conducting investigations and handling sensitive issues with discretion and integrity.
- Prior human resources business partner work experience is an asset.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
- Strong understanding of managing employee relations.
- Understanding of global ethics and compliance principles.
What We Offer:
Four Seasons is committed to providing a hybrid working model, which will require 3 days per week in the Four Seasons Corporate Office located at 1165 Leslie Street, Toronto, Ontario. We are an equal opportunities employer and are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.
