Optical Sales Associate
2 months ago
About EssilorLuxottica
At EssilorLuxottica, we believe that everyone deserves to see the world in the best possible way. As a leading global player in the design, manufacture, and distribution of ophthalmic lenses, sunglasses, and optics equipment, we are committed to delivering innovative solutions that enhance people's vision and well-being.
About the Role
We are seeking a highly skilled and motivated Licensed Optician to join our team in Cambridge, ON. As a Licensed Optician, you will play a critical role in delivering exceptional customer service, fostering customer retention, and promoting outstanding associate/doctor satisfaction.
Key Responsibilities
- Drive profitable store sales by fostering a retail selling culture and practicing effective retail sales skills.
- Develop professional business relationships with other Associates and Doctors.
- Fills ophthalmic eyeglass prescriptions and fits and adapts lenses and frames, including:
- Utilizing optical prescription, evaluates prescription in conjunction with customer's visual requirements;
- Asking lifestyle questions to determine customer's vision needs;
- Recommending specific lenses, lens coatings and frames to suit customer needs;
- Assisting customers in the selection of frames and coordinating frames with optical measurements and prescription;
- Conducting measurements of bridge and eyesize, temple length, vertex distance, pupilary distance and optical centers using appropriate tools;
- Troubleshooting vision issues confidently and bringing to resolution for customer satisfaction;
- Aiding in training of new associates to help them understand frame and lens selection.
- Assists with ensuring each store is effectively merchandised and presented according to Planogram and other Company standards.
- Ensures high quality through accurate measurements, correct pricing, POS entry, and realistic delivery time quotes.
- Maximizes Managed Vision Care relationships and sales opportunities.
- Assists with the timely implementation of approved Marketing programs by the execution of marketing programs and initiatives, and company standards for signage and promotions.
Requirements
- High School Diploma or equivalent;
- State licensure or certification by a nationally-recognized opticianary association as an optician;
- Experience and results with a retail or customer service establishment;
- Ability to sell through use of sales skills and accountability for sales results;
- Ability to present and implement decisive and creative solutions to issues/opportunities to grow the business;
- Ability to provide enthusiastic and concise communication to meet/exceed customer expectations as well as foster positive and results-oriented associate, doctor and host relationships;
- Success in store merchandising and attention to detail;
- Ability to manage priorities through adaptability, willingness to take calculated risks, and follow-up.
Preferred Qualifications
- Bachelor degree or equivalent experience in retail operations;
- 3+ years of experience;
- Experience with personal computers.
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![Lens & Frames Optical Inc.]](https://media.trabajo.org/img/noimg.jpg)
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