Sales Specialist
4 weeks ago
About This Role:
As a Sales Specialist at The Home Depot Canada, you will play a key role in delivering exceptional customer service and driving sales. You will be responsible for assessing customer needs, providing product knowledge, and guiding customer decisions to close sales. Your expertise will span various store departments, including Décor, Flooring, Kitchen & Bath, Millwork, and Appliances.
Key Responsibilities:
• Achieve individual sales targets by proactively identifying customer needs and creating innovative solutions
• Provide exceptional customer service by asking open-ended questions, explaining product features and benefits, and assisting with special orders and installation services
• Collaborate with adjacent departments to ensure seamless customer experiences
• Develop and maintain product knowledge to provide expert advice to customers
• Work a flexible schedule, including evenings and weekends, to meet customer needs
Preferred Qualifications:
• 1-2+ years of experience in a sales-driven environment
• Excellent reading, communication, math, and customer service skills
• Ability to work independently and as part of a team
• Proficiency with computers and detail-oriented approach
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