Administrative Support Specialist

2 months ago

Winnipeg, Manitoba, Canada All Nations Coordinated Response Network Full time

Job Summary:

The All Nations Coordinated Response Network is seeking a highly organized and detail-oriented Administrative Support Specialist to join our team. As an Administrative Support Specialist, you will be responsible for providing administrative support to our Intake team, ensuring the smooth operation of our Intake Module and CFS Information System.

Key Responsibilities:

  • Process and manage data entries, open, close, and transfer processing on CFS Information System and the Intake Module.
  • Prepare and edit reports, forms, correspondence, files, recordings, minutes, and case planning notes as assigned by the Unit Supervisor.
  • Develop and maintain daily and monthly Unit statistics and ensure files are up-to-date in ANCR's filing repository.
  • Provide exceptional customer service, receiving, screening, assessing, and transferring telephone calls, and taking messages.
  • Support other administrative staff and provide coverage for the ANCR Receptionist as needed.

Requirements:

  • Grade 12 plus a certificate in a 1-year Administrative Course, or a combination of relevant experience and education.
  • At least 3 years of experience in an administrative support role.
  • Experience in reception, processing mail, and filing is required.
  • Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook is essential.
  • Strong communication and interpersonal skills to effectively interact with support/professional staff and the public.
  • Demonstrated ability to work under minimum supervision and in a team setting.
  • Fluency in French and/or an Indigenous language is an asset.
  • Strong organizational and time management skills with the ability to set priorities and meet deadlines.
  • Ability to achieve quality results while multitasking and experience in adapting to a changing workplace is essential.
  • A satisfactory criminal records check, prior contact check, and a check of the Child Abuse Registry.
  • Applicants must be legally entitled to work in Canada.

Core Competencies:

  • Communication
  • Cultural Competence
  • Customer/Client Focus
  • Decision-Making
  • Collaboration
  • Organizational Ability
  • Stress Tolerance

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