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Emergency Response Manager
2 months ago
About Ambipar Response | Canada
Ambipar Response | Canada is a multidisciplinary firm that provides a wide range of environmental, emergency response, industrial services, marine services, and training. We are committed to investing in our employees and fostering growth as they work towards a career in the environmental industry.
Job Summary
We are seeking an experienced Emergency Response Manager to play a key role in developing strategic initiatives to expand Emergency Response service offerings, while overseeing the execution of projects within the BC region.
Responsibilities
- Client Relationship Management
- Enhance and develop relationships with existing clients and expand service offerings.
- Financial Management
- Manage budgets and cost-effectiveness within the scope of responsibility.
- Industry Representation
- Represent the company at industry events and trade shows.
- Industry Knowledge
- Stay updated on industry trends and compliance.
- Project Management
- Develop project scopes following company standards.
- Manage job creation, resource allocation, and project documentation.
- Client Satisfaction
- Ensure client satisfaction and maintain accurate project records.
- Training and Development
- Train employees on emergency response and quality control protocols.
- Marketing Support
- Support marketing initiatives and ensure base-level presence during scheduled shifts.
- Revenue Generation
- Collaborate with VP to generate revenue and manage project budgets.
- Reporting and Analysis
- Provide weekly account projections and assist in final invoicing.
- Track and submit labor, equipment and material (LEM) data accurately.
- Talent Development
- Oversee talent development, performance management and training.
- Leadership and Team Management
- Lead and motivate teams, fostering a healthy and productive work environment.
- Handle recruitment, payroll and time-off management duties.
- Health and Safety
- Enforce company health and safety policies.
- Report safety incidents and participate in inspections.
- Performance Monitoring
- Submit regular performance updates, financial reports, and incident reports.
- Maintain detailed records of KPIs for quarterly reviews with VP.
Requirements
- Education
- Bachelor's Degree or diploma in Environmental Science, Emergency Management, Hazmat Specialist, Industrial Firefighter, Rescue Specialist, Medical Specialist, or equivalent.
- Experience
- Minimum 8 years of progressive relevant experience in the emergency response industry.
- Minimum 5 years of leadership experience mentoring and managing teams effectively.
- Skills
- Solid understanding of key business areas, including operations, Safety, HR, Finance, and Marketing.
- Proficiency in time-management software and Microsoft Office Suite (Word, Excel, PowerPoint, etc.).
- Exceptional organizational skills with proven leadership capabilities.
- Strong interpersonal skills, with the ability to build teamwork and foster collaboration.
- Excellent decision-making skills and problem-solving skills, especially in high-pressure situations.
