Student Services and Mentorship Coordinator

1 month ago

Vancouver, British Columbia, Canada Beedie Full time
Job Title: Student Services and Mentorship Coordinator

Beedie Luminaries is a social-profit enterprise dedicated to removing barriers to education and providing wrap-around support for promising students facing financial adversity. As a Student Services and Mentorship Coordinator, you will play a vital role in delivering student wrap-around services and leading the development of the Mentorship Program.

Mentorship Program
  • Research and evaluate various mentorship platforms to recommend the most suitable solution for the program.
  • Lead the implementation and management of the new platform.
  • Oversee participant screening, training, matching, support, and supervision, recognition, and closure activities.
  • Develop, maintain, and update the program's marketing materials, policy, and procedure manuals as needed.
  • Distribute program marketing materials and deliver presentations to targeted organizations and at key community events.
  • Create and oversee the implementation of an ongoing mentor recruitment plan.
  • Develop and manage relationships with schools, alumni, corporate, and community-based partners.
  • Oversee the inquiry and orientation process to ensure an excellent onboarding experience for both students and mentors.
  • Manage the planning and implementation of mentor/mentee group events.
  • Plan and implement recognition activities for program participants.
  • Develop and oversee program evaluation reports and activities.
Student Services
  • Coordinate student support services as per the scholarship program guidelines and respond to students' inquiries from pre-selection through graduation.
  • Support and contribute to the new students' orientation and onboarding activities.
  • Support the Student Success Team and assist with designing surveys, reports, and monitoring the quality of the students' academic experience and progress.
  • Coordinate the internship job placement opportunities.
  • Support the administrative functions of the team to enhance the student experience.
  • Manage and update student records in the database system.
  • Provide regular program update reports and recommend future improvements.
  • Attend special events and personal development workshops and conferences to increase knowledge of student services, mentoring programs, and best practices.
  • Maintain a proactive communication with all members of the team to ensure student success.
  • Contribute ideas and content supporting overall awareness and marketing efforts.
  • Complete other duties and activities as needed.
Desired Skills and Experience
  • A bachelor's degree or equivalent experience with a focus on social work, psychology, education, or a related field, with a strong interest in student affairs and student development theories.
  • Two or more years of experience working directly with post-secondary students, with a preference for experience in mentoring, student development, or youth programs in a post-secondary environment.
  • Comprehensive knowledge of mentoring program policies and procedures, ideally within a higher education setting.
  • Strong proficiency in CRM systems for data input, management, and report generation, with a focus on tracking student engagement and outcomes.
  • Excellent organizational, writing, verbal, and interpersonal communication skills, with the ability to connect with diverse student populations.
  • A flexible and creative approach to taking on significant responsibilities, with a commitment to continuous learning and professional growth in student affairs.
  • Experience working with students from racially, ethnically, and socioeconomically diverse backgrounds, particularly within post-secondary or urban community settings, is preferred.

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