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    3 weeks ago


    Cambridge, Ontario, Canada Hilltop Family Store Full time

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Retail Store Manager

2 months ago


Cambridge, Ontario, Canada HESPELER GAS & CONVENIENCE Full time
About the Role

We are seeking a highly skilled and experienced Retail Store Supervisor to join our team at HESPELER GAS & CONVENIENCE. As a key member of our retail team, you will be responsible for overseeing the daily operations of our store, ensuring excellent customer service, and driving sales growth.

Key Responsibilities
  • Leadership and Management: Supervise and coordinate the activities of sales floor staff, providing guidance and support to ensure excellent customer service and sales performance.
  • Merchandise Management: Order and receive merchandise, authorize returns, and maintain inventory levels to meet customer demand.
  • Customer Service: Resolve customer complaints and issues in a professional and courteous manner, ensuring customer satisfaction and loyalty.
  • Reporting and Analysis: Prepare and analyze sales reports, identifying trends and opportunities to drive sales growth and improve store performance.
  • Store Operations: Establish work schedules, authorize payments, and maintain a safe and secure store environment.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of retail management experience.
  • Work Setting: Retail service establishment in an urban area.
  • Language: English.
  • Work Hours: 30 hours per week.