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Gaming Host Supervisor

2 months ago

Pickering, Ontario, Canada CB Canada Full time
Job Title: Gaming Host Supervisor

At CB Canada, we are seeking a highly energetic and charismatic Gaming Host Supervisor to join our team. As a key member of our Table Games department, you will be responsible for creating an exceptional gaming experience for our patrons.

Key Responsibilities:
  • Provide exceptional customer service to guests playing on Stadium & Hybrid Games
  • Respond professionally to all guest inquiries and requests
  • Engage with guests and create loyalty by providing personalized experiences
  • Improvise and provide entertainment value to guests
  • Use a live microphone to attract attention to the Stadium & Hybrid Game areas
  • Build excitement and celebrate wins with genuine enthusiasm
  • Participate in special promotions and events
  • Inform the Slot Technical team of any issues with the functioning of the Stadium & Hybrid Game areas
Requirements:
  • 2-3 years of customer service experience in the entertainment or gaming industry
  • Proven ability to communicate clearly and professionally while injecting enthusiasm into your audience
  • Experience using a live microphone to communicate and entertain in front of groups
  • Detail-oriented with the ability to watch and engage in conversation with multiple players
  • Strong ability to focus and adapt to new technology
  • Ability to sustain high levels of energy and enthusiasm
  • Comfortable working in a fast-paced environment with multiple priorities and deadlines
What We Offer:
  • A dynamic and inclusive work environment
  • The opportunity to work with a diverse team of industry leaders
  • Freedom to innovate and try new approaches
  • A commitment to promoting an inclusive and accessible environment

We are an equal opportunities employer and welcome applications from diverse candidates. Please note that only those under consideration will be contacted for an interview.