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Front Desk Coordinator

2 months ago


Olds, Canada EASE Professional Massage Full time
Job Summary

We are seeking a highly organized and detail-oriented Receptionist to join our team at EASE Professional Massage. As a key member of our front desk team, you will be responsible for providing exceptional customer service and ensuring a smooth experience for our clients.

Key Responsibilities
  • Greeting and Directing Clients: Greet clients and direct them to the appropriate service area or contact.
  • Providing Information: Provide basic information to clients and the public, including answering questions and resolving issues.
  • Scheduling and Confirming Appointments: Schedule and confirm appointments, ensuring that clients have a smooth and efficient experience.
  • Receiving and Issuing Payments: Receive and issue payments, maintaining accurate records and ensuring that all financial transactions are processed correctly.
  • Clerical Duties: Perform various clerical duties, such as filing, sorting, and distributing mail, as well as answering telephone calls and relaying messages.
  • Customer Service: Provide exceptional customer service, responding to client inquiries and resolving any issues that may arise.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: Experience is an asset, but not required. Permanent position available.
  • Language: English is the primary language of communication.
  • Work Hours: 35 hours per week.