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Payment Card Industry Compliance Specialist

2 months ago


Montreal, Quebec, Canada Société Financière Manuvie Full time
About the Role

We are seeking a highly skilled and experienced Payment Card Industry (PCI) Compliance Manager to join our team at Société Financière Manuvie. As a key member of our organization, you will be responsible for ensuring that our solutions meet PCI compliance standards, working closely with operations and delivery teams.

Key Responsibilities
  • Act as the subject matter expert and primary point of contact for PCI compliance
  • Collaborate with internal and external partners to develop and maintain a PCI control framework and procedures to achieve ongoing compliance certifications
  • Develop and maintain controls and procedures to align with PCI DSS requirements
  • Work with delivery teams to prioritize efforts and project manage work to remediate PCI gaps
  • Conduct regular internal risk assessments and audits in consultation with internal risk teams
  • Lead PCI compliance planning, education, training, and awareness
  • Ensure compliance with existing and emerging Payment Card Industry requirements
  • Stay informed about industry and PCI DSS changes and advise leadership on their impacts
  • Champion the adoption of standard processes for payment processing
  • Provide consulting and advice to internal teams on digital payment capabilities
  • Communicate PCI requirements in RFPs and contracts for projects involving credit card transactions and manage identified gaps
  • Act as a relationship manager with payment card vendors and service providers to ensure compliance and seamless integration of payment systems
  • Represent Société Financière Manuvie on the PCI Security Standards Council Member Directory
  • Report on key performance indicators
Requirements
  • 5-7 years of relevant work experience in the Financial Services industry
  • PCIP Designation
  • Expertise in digital payments and PCI compliance
  • Bilingualism in English and French is a strong asset. If the successful candidate is located in Québec, proficiency in both languages will be required to support clients from various jurisdictions outside of Quebec.
  • Strong business insight and passion for technology
  • Decisive yet collaborative approach to decision-making
  • Proactive in inspiring change and prioritizing decisions based on overall impact
  • Comfortable working with virtual teams and occasional travel
  • Experience in vendor and contract management
  • Project management expertise
  • Strong analytical, troubleshooting, and problem-solving skills
  • Knowledge of agile delivery models and use of tools such as JIRA, Scrum/Kanban, and user story-writing skills
  • Proven track record of conducting PCI assessments and delivering digital projects
  • Highly effective communicator with strong relationship leadership skills
  • Entrepreneurial drive and ability to achieve stretch goals in an innovative and fast-paced environment
  • Prior experience in digital payments and financial services
What We Offer
  • A competitive salary and benefits packages
  • A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills
  • A focus on growing your career path with us
  • Flexible work policies and strong work-life balance
  • Professional development and leadership opportunities
About Us

Société Financière Manuvie is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions.

We are an Equal Opportunity Employer: At Société Financière Manuvie, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals.

Salary & Benefits: The annual base salary for this role is listed below. Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans.