Security Operations Coordinator

2 weeks ago


Edmonton, Alberta, Canada Paladin Security Full time

Paladin Security is seeking a highly motivated and experienced Security Operations Coordinator to join our team. This role plays a vital part in ensuring the safety and security of our clients' facilities.

As a Security Operations Coordinator, you will be responsible for managing various aspects of security operations, including:

  • Dispatching and Coordination: Receive and process incoming requests via phone, radio, and in-person. Effectively coordinate the response of security personnel, cleaning services, and building operators to address a wide range of needs.
  • Emergency Response: Handle emergency situations involving police, medical, and fire services, ensuring prompt and efficient communication and coordination.
  • Security Monitoring: Monitor CCTV cameras and provide support to security agents during incidents. Supervise facility monitoring systems and respond to alarms promptly.
  • Communication and Reporting: Maintain detailed event logs and generate reports on security equipment and maintenance inspections. Communicate updates and information to relevant parties via email.
  • Access Control: Manage key access for employees and contractors, overseeing the sign-in/out process and equipment distribution.

The ideal candidate will possess exceptional communication skills, strong interpersonal abilities, and a proven ability to handle high-pressure situations with composure. Proficiency in computer software programs and a commitment to adhering to company policies and procedures are essential.



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