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Crisis Response Specialist
2 months ago
Job Number:
J
Job Title:
Crisis Management Services Counsellor (Critical Incident Response)
Job Type:
IC
City, Province, Country:
Halifax or Dartmouth, Nova Scotia, Canada
Job Category:
Service Provider
Open Positions:
4
CB Canada is a leading provider in mental health and addiction services, dedicated to delivering a comprehensive and integrated range of support options available in the country.
We are transforming the landscape of mental health and addiction services to empower individuals to lead healthier, more productive, and fulfilling lives.Position Overview
CB Canada is seeking a skilled crisis management professional to offer workplace trauma response and organizational crisis management services on a contract basis.
Key Responsibilities
- Respond promptly to requests for on-site crisis management services, ensuring clinical appropriateness and professionalism tailored to the specific needs of each incident and organizational culture.
- Provide on-site crisis management services, including individual and group interventions, debriefings, and consultations with corporate clients.
- Maintain close communication with crisis management supervisors throughout the service delivery process.
- Accurately document services rendered in compliance with CB Canada standards.
- A Master's degree in Social Work, Psychology, Counseling, or a related discipline.
- At least 2 years of experience in workplace crisis management.
- Formal training in trauma response, psychological first aid, and critical incident response (e.g., CISM; NOVA, Psychological First Aid, or similar accredited training).
- Registration or clinical membership with the relevant governing body.
- Professional liability insurance coverage of $2,000,000 or as otherwise determined by CB Canada.
- Excellent verbal and written communication skills in English.
- Proficiency in written and verbal French is considered an asset.
- Flexibility and availability to respond after hours, including weekends, as needed.
- Exceptional assessment and crisis management skills, with a strong focus on customer service.
- Proven clinical judgment and intervention skills to assist with traumatic events affecting employees and the workplace.
- Strong organizational and time management abilities.
- Proficient in Microsoft Office applications (Word, Outlook).
We are guided by our core values and are committed to enhancing lives.
We provide competitive compensation and opportunities for professional growth, along with the chance to collaborate with a diverse community of clinicians from various professional backgrounds across the country.
We value a collaborative work environment focused on delivering seamless services and programs to our clients and customers.
In alignment with provincial regulations, CB Canada is dedicated to working with any team member who may require workplace accommodations to effectively perform their job responsibilities.
