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Patient Services Administrative Associate

3 months ago


Brampton, Ontario, Canada Insync Physiotherapy + Wellness Inc. Full time
Healthcare Office Support Specialist
  • Education: High school diploma or equivalent
  • Experience: 7 months to less than 1 year in a healthcare setting
  • Work Environment: Medical clinic
  • Key Responsibilities:
    • Conduct patient interviews to gather medical histories
    • Manage appointment scheduling and confirmations
    • Process insurance claims and related documentation
    • Organize and maintain filing systems
    • Order office supplies and oversee inventory management
    • Establish and implement office procedures and workflows
    • Input and format medical reports and correspondence electronically
    • Initiate and maintain confidential patient records
    • Prepare preliminary agendas for meetings
    • Record, transcribe, and distribute meeting minutes
  • Technical Proficiency:
    • Microsoft Word
    • Email communication
    • Microsoft Excel
    • Microsoft Windows
  • Work Environment and Physical Demands:
    • Fast-paced work atmosphere
    • Strong attention to detail required
  • Personal Attributes:
    • Detail-oriented
    • Client-focused
    • Strong interpersonal skills
    • Exceptional verbal communication
    • Outstanding written communication
    • Adaptable
    • Sound judgment
    • Highly organized
    • Dependable
    • Collaborative team member