Regional Director of Community Engagement

3 days ago

Thunder Bay, Ontario, Canada HealthFlex Full time
About HealthFlex

We are a leading healthcare provider founded by nurses, driven by empathy for our patients, and committed to delivering exceptional care in the comfort of their own homes. Our mission is to empower patients and their families to focus on healing and cherished moments together.

Job Summary:

The Regional Director of Community Relations is a key leadership position responsible for driving sales and revenue growth for our Home Health and Hospice services. This role will lead the sales team in achieving overall and individual sales objectives, collaborate with senior leadership to develop and implement local sales plans, and ensure exceptional customer service and fulfillment of our company promises.

Key Responsibilities:

  1. Develop and Execute Sales Strategy: Drive the company's product positioning strategy and execution through oversight of the overall marketing message, ensuring alignment with market analysis and referral source goals.
  2. Lead and Develop Sales Team: Manage, mentor, coach, and discipline the sales and customer relations staff to accomplish referral and financial goals, supporting high-quality clinical outcomes and patient satisfaction.
  3. Market Analysis and Planning: Participate in the design and implementation of sales and marketing plans for Home Health and Hospice offerings, reflecting market analysis and referral source goals.
  4. Census Development: Implement external and internal sales, marketing, and customer relations programs to develop census through existing and new accounts.
  5. Product and Service Development: Collaborate with senior leadership to identify and recommend new product/service/niche markets and offerings, as well as current product/service enhancements.
  6. Staff Performance and Development: Create opportunities for continuous improvement of staff performance, development, and morale through fair and accurate performance evaluations on time, per company policy.
  7. Coaching and Mentoring: Provide daily coaching and mentoring to Community Liaison/Patient Advocates to increase organizational performance.
  8. Team Support: Coordinate routine assistance, support, and guidance to the community liaison team.
  9. Strategic Planning: Develop strategies for the team, help them reach their goals, and increase census and monthly intake.
  10. Patient Retention: Develop meetings to enhance and implement the Patient retention program, including admission follow-up calls and a program for previous patients (21 days).

Requirements:

  1. Bachelor's degree related to communication, commercial arts, or marketing preferred.
  2. Strong interpersonal skills, including influence, collaboration, motivation, follow-through, negotiation, and relationship-building.
  3. Superior skills in common marketing and production tools, including Salesforce.
  4. Experience managing and motivating team members.

  • Community Engagement Coordinator

    7 days ago

    Thunder Bay, Ontario, Canada CNIB Foundation Full time

    About the RoleWe are seeking a highly motivated and detail-oriented Community Engagement Coordinator to join our team at the CNIB Foundation. As a key member of our team, you will play a vital role in supporting the delivery of our programs and services in the community.Key ResponsibilitiesCoordinate programmatic, operational, administrative, and logistical...

  • Regional Critical Care Nursing Educator

    4 weeks ago

    Thunder Bay, Ontario, Canada Thunder Bay Regional Health Sciences Centre Full time

    Position Overview: The Regional Critical Care Educator (RCCE) plays a pivotal role in enhancing the knowledge and skills of nursing professionals within the critical care domain. Reporting to the Director of Trauma & Prehospital Programs, this position is integral to the development and delivery of educational initiatives across Northwestern Ontario. Key...

  • Chief Director of Clinical Services

    4 weeks ago

    Thunder Bay, Ontario, Canada North Bay Regional Health Centre Full time

    POSITION AVAILABLEWe are seeking qualified candidates for the role of:Permanent Full-TimeDirector of Medical and Surgical ServicesClinical OperationsNorth Bay Regional Health CentreUnder the guidance of the Vice President of Clinical Affairs and Chief Nursing Executive, the Director will lead initiatives aimed at enhancing the quality of care and...

  • Director of Clinical Operations

    4 weeks ago

    Thunder Bay, Ontario, Canada North Bay Regional Health Centre Full time

    VACANCYWe invite applications from qualified candidates for the following role:Permanent Full-TimeDirector, Medical and Surgical ServicesClinical OperationsReporting directly to the Vice President of Clinical Affairs and Chief Nursing Executive, the Director plays a pivotal role in fostering excellence in quality, patient-centered care and practice through...

  • Director, Asset Management

    6 days ago

    Thunder Bay, Ontario, Canada North Bay Regional Health Centre Full time

    Job SummaryThe Director, Asset Management is responsible for providing leadership to advance excellence in quality, person-centered care and practice through the integration of various programs and services.Key ResponsibilitiesSupport quality care and practice at the individual, team, and system level.Collaborate with senior leaders, managers, staff, and...

  • Director, Asset Management

    1 week ago

    Thunder Bay, Ontario, Canada North Bay Regional Health Centre Full time

    Job SummaryThe Director, Asset Management is responsible for providing leadership to advance excellence in quality, person-centered care and practice through the integration of various programs and services.Key ResponsibilitiesSupport quality care and practice at the individual, team, and system level.Collaborate with senior leaders, managers, staff, and...

  • Community Engagement Coordinator

    1 week ago

    Thunder Bay, Ontario, Canada CNIB Foundation Full time

    About the RoleWe are seeking a highly motivated and detail-oriented Community Engagement Coordinator to join our team at the CNIB Foundation. As a key member of our team, you will play a vital role in supporting the development and implementation of community engagement initiatives that promote accessibility and inclusivity.Key ResponsibilitiesCoordinate and...

  • Medical Director

    7 days ago

    Thunder Bay, Ontario, Canada North Bay Regional Health Centre Full time

    Job SummaryWe are seeking a highly skilled and experienced Director to lead our Medical, Surgical Clinical Services team at North Bay Regional Health Centre. As a key member of our leadership team, you will be responsible for advancing excellence in quality, person-centered care and practice through the integration of various programs and services.Key...

  • Medical Director

    6 days ago

    Thunder Bay, Ontario, Canada North Bay Regional Health Centre Full time

    Job SummaryWe are seeking a highly skilled and experienced Director to lead our Medical, Surgical Clinical Services team at North Bay Regional Health Centre. As a key member of our leadership team, you will be responsible for advancing excellence in quality, person-centered care and practice through the integration of various programs and services.Key...

  • Community Engagement Coordinator

    4 weeks ago

    Thunder Bay, Ontario, Canada WSP in Canada Full time

    Position OverviewWSP in Canada is seeking an Engagement Specialist who possesses a robust background in consulting with diverse stakeholders, including the public, private sector, governmental bodies, and Indigenous communities. This role is pivotal in fostering collaborative projects that respect and incorporate various perspectives and insights.Key...

  • Head of Internship Programs

    4 weeks ago

    Thunder Bay, Ontario, Canada North Bay Regional Health Centre Full time

    Position OverviewPermanent Full-TimeRole: Director of Internship ProgramsReporting directly to the Vice President of Clinical Affairs and Chief Nursing Executive, the Director of Internship Programs is responsible for providing strategic leadership to enhance the quality of person-centered care and clinical practices. This role is essential in fostering...

  • Community Engagement Coordinator

    4 weeks ago

    Thunder Bay, Ontario, Canada WSP in Canada Full time

    Position OverviewWSP in Canada is seeking an Engagement Specialist who possesses a strong background in liaising with diverse groups, including public entities, private sector stakeholders, governmental bodies, and Indigenous communities. This role requires adeptness in communication and coordination to manage all facets of stakeholder interactions, from...

  • Community Engagement Coordinator

    4 weeks ago

    Thunder Bay, Ontario, Canada WSP in Canada Full time

    Position OverviewWSP in Canada is seeking a dedicated Engagement Specialist who possesses a strong background in liaising with diverse groups including the public, private sector, governmental bodies, and Indigenous communities. This role involves leveraging your skills in communication and coordination to manage all facets of stakeholder meetings....

  • Communications Director

    4 weeks ago

    Thunder Bay, Ontario, Canada Employment and Social Development Canada Full time

    Reference number: NOR24J Selection process number: 2024-NOR-EA-032Employment and Social Development CanadaLocation: Various across CanadaEX-01Deployment, IndeterminateSalary Range: $134,827 to $158,601For more information about the organization, please visit Employment and Social Development Canada.Who can apply: Individuals residing in Canada, as well as...

  • Board of Directors Member

    21 hours ago

    Thunder Bay, Ontario, Canada YMCA of Northeastern Ontario Full time

    About the RoleThe YMCA of Northeastern Ontario is seeking a dedicated and experienced professional to join our Board of Directors. As a key member of our leadership team, you will play a vital role in shaping the strategic direction of our organization and ensuring the continued success of our mission.Key ResponsibilitiesProvide guidance to the CEO based on...

  • Board of Directors Member

    18 hours ago

    Thunder Bay, Ontario, Canada YMCA of Northeastern Ontario Full time

    About the RoleThe YMCA of Northeastern Ontario is seeking a dedicated and experienced professional to join our Board of Directors. As a key member of our leadership team, you will play a vital role in shaping the strategic direction of our organization and ensuring the continued success of our mission.Key ResponsibilitiesProvide guidance to the CEO based on...

  • Regional Highway Driver

    2 weeks ago

    Thunder Bay, Ontario, Canada The Erb Group of Companies Full time

    Job Title: Regional Highway DriverJob Summary:The Erb Group of Companies is a leading provider of refrigerated transportation services, specializing in the timely and protected distribution of temperature-controlled perishable goods across Canada and the U.S. We are seeking a highly skilled and experienced Regional Highway Driver to join our team.Key...

  • Regional Highway Driver

    6 days ago

    Thunder Bay, Ontario, Canada The Erb Group of Companies Full time

    Job Title: Regional Highway DriverJob Summary:The Erb Group of Companies is a leading provider of refrigerated transportation services, specializing in the timely and protected distribution of temperature-controlled perishable goods across Canada and the U.S. We are seeking a highly skilled and experienced Regional Highway Driver to join our team.Key...

  • Board of Directors Member

    1 week ago

    Thunder Bay, Ontario, Canada YMCA of Northeastern Ontario Full time

    About the RoleThe YMCA of Northeastern Ontario is seeking a dedicated and experienced professional to join our Board of Directors. As a key member of our leadership team, you will play a vital role in shaping the strategic direction of our organization and ensuring its continued success.Key ResponsibilitiesProvide guidance to the CEO based on a policy...

  • Board of Directors Member

    6 days ago

    Thunder Bay, Ontario, Canada YMCA of Northeastern Ontario Full time

    About the RoleThe YMCA of Northeastern Ontario is seeking a dedicated and experienced professional to join our Board of Directors. As a key member of our leadership team, you will play a vital role in shaping the strategic direction of our organization and ensuring its continued success.Key ResponsibilitiesProvide guidance to the CEO based on a policy...