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Director of Clinical Operations
2 months ago
VACANCY
We invite applications from qualified candidates for the following role:
Permanent Full-Time
Director, Medical and Surgical Services
Clinical Operations
Reporting directly to the Vice President of Clinical Affairs and Chief Nursing Executive, the Director plays a pivotal role in fostering excellence in quality, patient-centered care and practice through the integration of diverse programs and services. This position is accountable for establishing the operational framework for interprofessional care and treatment of patients across various care settings.
The Director ensures that programs, services, and processes:
- Incorporate evidence-based practices
- Promote quality care and practice at individual, team, and system levels.
In collaboration with senior leaders, managers, staff, and external partners, the Director takes a proactive leadership role in cultivating a just culture of care that is informed by evidence, responsive to emerging internal and external trends, and aligned with the organization’s strategic objectives. The Director supervises a team proficient in professional and regulatory matters, managing physical, human, and financial resources while anticipating future changes that may impact service delivery.
This role supports and ensures excellence in care delivery, enhancement of health outcomes, and compliance with care standards established by the organization and relevant health authorities.
Key Responsibilities
- Collaborate with senior leaders, fellow directors, managers, and physicians to provide leadership to medical programs through active partnerships with internal and external stakeholders.
- Ensure that program services are delivered with clinical expertise and the application of professional standards and evidence-based practices.
- Work with managers to identify gaps in practice, training, and coaching needs for program teams.
- Lead efforts to create and sustain practice environments that foster a culture of safety and continuous quality improvement in partnership with staff, patients, and families.
- Oversee the allocation and monitoring of all physical, human, and financial resources, while anticipating future changes that may affect service delivery.
Knowledge, Skills, and Abilities
- Master's Degree with progressive leadership experience in Medical and Surgical Clinical Services preferred; a suitable combination of undergraduate education and relevant experience will also be considered.
- Current registration with a relevant regulatory body.
- Proven leadership experience and the ability to build effective working relationships within a dynamic professional team across various disciplines.
- Demonstrated experience as a clinical operations leader committed to the continuous improvement of high-quality standards.
- Experience in a management role within a rapidly changing and restructuring environment.
- Exceptional communication and reporting skills (both oral and written).
- Ability to work independently and as an integral member of a multidisciplinary team.
- Proficiency in computer applications (e.g., Meditech, Microsoft Office, and Outlook).
- Bilingualism (English/French) is considered an asset.
Personal Suitability
- Capacity to develop and maintain strong partnerships and collaborative processes.
- Effective time management skills with the ability to handle multiple ongoing priorities.
- Commitment to ongoing professional development.
- Professionalism in managing confidential and sensitive issues.
- Strong work ethic and excellent attendance record.
- Able to meet the physical and sensory demands of the role.
- Ability to thrive in a fast-paced, high-volume work environment.
Working Environment
This position requires on-site presence with potential travel for various programs and community partnerships.
Position Demands
- Fast-paced clinical environment with high clinical demands; the role necessitates focused attention to detail and the ability to assess and evaluate information from diverse sources.
- Participation in the administrative on-call schedule may be required.
- Evening and weekend work may be necessary.
All Employees Must:
- Support the organization's Mission, Vision, and Values.
- Complete mandatory training within designated timelines.
- Contribute to a culture of safety and prevention of adverse health events.
This position supports and ensures excellence in care delivery, improvement in health outcomes, and compliance with care standards established by the organization and relevant health authorities.
A Criminal Reference Check, including a Vulnerable Sector Check, conducted within the last six months is a requirement.
Interested candidates are encouraged to submit their cover letter and resume, quoting the appropriate reference number.
The organization
North Bay Regional Health Centre (NBRHC) is a distinguished healthcare organization with three primary roles: providing acute care services to North Bay and surrounding communities, serving as the district referral center for specialist services for smaller communities, and offering specialized mental health services for all of northeast Ontario. With over 400 beds, our state-of-the-art regional health center is staffed by more than 150 physicians, 2300 employees, and 250 volunteers.
The Community
North Bay is situated 3.5 hours north of Toronto and offers a safe and welcoming environment for working, living, and raising a family. The city is located on the shores of two large lakes and boasts beautiful scenery across four distinct seasons, providing numerous activities and amenities within close proximity.
NBRHC is committed to achieving compliance with its COVID-19 Vaccine Policy. All new hires must be compliant with this policy and fully vaccinated prior to commencing employment.
North Bay Regional Health Centre is dedicated to providing accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation for a disability during any stage of the recruitment process, please indicate this in your application.
NORTH BAY REGIONAL HEALTH CENTRE IS AN EQUAL OPPORTUNITY EMPLOYER
The requirement for successful applicants to be fully vaccinated is subject to accommodation obligations pursuant to the Ontario Human Rights Code.
North Bay Regional Health Centre is committed to providing accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation for a disability during any stage of the recruitment process, please indicate this in your application.
NORTH BAY REGIONAL HEALTH CENTRE IS AN EQUAL OPPORTUNITY EMPLOYER
