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Food Service Supervisor

2 months ago


Labrador City, Newfoundland and Labrador, Canada Labrador Donut Ltd Full time
Job Summary

We are seeking a highly skilled Food Service Supervisor to join our team at Labrador Donut Ltd. As a key member of our operations team, you will be responsible for overseeing the daily activities of our food service staff, ensuring that our high standards of quality and customer service are consistently met.

Key Responsibilities
  • Leadership and Supervision
    • Supervise and coordinate the activities of food service staff, providing guidance and support as needed.
    • Train staff in job duties, sanitation, and safety procedures to ensure a safe and healthy work environment.
  • Food Quality and Safety
    • Establish methods to meet work schedules and ensure that food and service meet quality control standards.
    • Estimate ingredient and supplies required for meal preparation, ensuring that we have the necessary resources to meet customer demand.
  • Customer Service
    • Address customers' complaints or concerns in a professional and courteous manner.
  • Administrative Tasks
    • Maintain records of stock, repairs, sales, and wastage to ensure accurate inventory management.
    • Prepare and submit reports to management, providing insights into sales trends and customer preferences.
Requirements
  • Education and Experience
    • No degree, certificate, or diploma required, but 1 year to less than 2 years of experience in a food service supervisory role is preferred.
  • Skills and Abilities
    • Excellent leadership and communication skills, with the ability to motivate and train staff.
    • Strong problem-solving skills, with the ability to think critically and make sound decisions.
    • Ability to work in a fast-paced environment, with a high level of attention to detail and a commitment to quality.
Working Conditions
  • Work Environment
    • Fast-paced environment with a high level of customer interaction.
  • Physical Demands
    • Standing for extended periods, with frequent walking and lifting of up to 25 pounds.
What We Offer
  • Competitive Compensation
    • 80 to 85 hours bi-weekly, with a competitive hourly rate.
  • Opportunities for Advancement
    • Permanent position with opportunities for career growth and professional development.