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Guest Services Attendant

3 months ago

Montreal, Quebec, Canada Four Seasons Hotels and Resorts Full time

Position: Bell Attendant

Company: Four Seasons Hotels and Resorts

Four Seasons Hotels and Resorts is renowned for its unwavering commitment to delivering extraordinary experiences for guests, residents, and partners through a focus on luxury and authentic hospitality. As a Bell Attendant at Four Seasons, you will be instrumental in fostering a warm and inviting environment for our guests, ensuring their experience is unforgettable.

Role Overview:

  • Greet guests upon their arrival and assist with the transportation of their luggage
  • Manage the handling of guest luggage from the moment of arrival until departure
  • Guide guests to the front desk and provide assistance with the check-in and check-out processes
  • Offer insights and recommendations regarding local attractions and activities
  • Facilitate a seamless flow of traffic throughout the hotel premises
  • Adhere to the established standards of conduct and operational guidelines of Four Seasons

Required Qualifications and Skills:

  • Willingness to work flexible shifts, including mornings, afternoons, evenings, and overnight
  • Bilingual proficiency in French and English (Intermediate level)
  • Familiarity with Downtown Montréal and its cultural landmarks
  • Ability to manage stress in a positive and effective manner
  • Strong teamwork and customer service abilities
  • Highly organized, detail-oriented, and resourceful

Employee Benefits:

  • Exclusive discounts at MARCUS Restaurant and the 5-Star Spa
  • Recognition events and celebrations for employees
  • Complimentary meals provided during shifts
  • Paid time off and holiday benefits
  • Opportunities for training and professional development
  • Employee Travel Program offering complimentary stays at Four Seasons properties worldwide