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Bellstand Attendant

1 month ago


Montreal, Quebec, Canada Marriott International Full time

Job Summary

We are seeking a highly skilled and customer-focused Bellstand Attendant to join our team at Marriott International. As a Bellstand Attendant, you will be the first point of contact for our guests, providing exceptional service and ensuring a warm welcome to our hotel.

Key Responsibilities

  • Greet and escort guests to their rooms, providing directions and information about hotel amenities and services.
  • Open doors and assist guests/visitors entering and leaving the property.
  • Inform guests of property amenities, services, and hours of operation, and local areas of interest and activities.
  • Identify and explain room features to guests, including the use of room keys, mini-bar, ice and vending areas, in-room safe, and valet laundry services.
  • Transport guest luggage to and from guest rooms and/or designated bell area.
  • Assist with luggage storage and retrieval.
  • Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage.
  • Supply guests with directions.
  • Arrange transportation (e.g., taxi cab, shuttle bus, limousine/sedan service) for guests/visitors, and record advance transportation requests as needed.
  • Communicate parking procedures to guests/visitors.

Requirements

  • High school diploma or equivalent.
  • No related work experience required.
  • No supervisory experience required.
  • No license or certification required.

Marriott International is an Equal Opportunity Employer

We are committed to diversity and inclusion and welcome applications from diverse candidates.