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Observability Engineer

1 month ago


Toronto, Ontario, Canada TSX Inc. Full time
Job Title: Observability Engineer

At TSX Inc., we're seeking an experienced Observability Engineer to join our team. As an Observability Engineer, you will play a crucial role in maintaining and improving the operational health of our applications and infrastructure.

Key Responsibilities:
  • Develop and maintain robust monitoring solutions using Splunk, Splunk Observability, Grafana, AWS CloudWatch, and Prometheus.
  • Implement, maintain, and consult on the observability and monitoring framework that supports the needs of multiple internal stakeholders.
  • Create and manage dashboards and visualizations to provide actionable insights into system health, performance, and operational efficiency.
  • Help manage the Event, Incident, and Operations Escalation Management Policies.
  • Grow and evangelize the capabilities of our observability tools and platforms.
  • Collaborate with development and operations teams to integrate observability tools into the development lifecycle for continuous improvement.
  • Translate business requirements into technical solutions applying best practices and standards that meet the strategic business goal.
  • Conduct performance analysis, diagnose issues, and provide solutions to enhance system reliability and scalability.
  • Document observability best practices and maintain configuration documentation.
  • Provide 2nd and 3rd level systems support.
  • Liaise with vendors and other IT personnel for problem resolution.
Requirements:
  • Proven experience with key observability and monitoring tools such as Splunk, Splunk Observability, Otel, Grafana, AWS CloudWatch, and Prometheus.
  • Strong understanding of cloud environments, preferably AWS, including deployment, management, and operations.
  • Proficient in creating and managing monitoring dashboards and setting up alerts to monitor all phases of the environment.
  • Solid background in scripting and automation using languages such as Python, Bash, or similar.
  • Excellent problem-solving skills, with the ability to handle complex troubleshooting and make critical system-related decisions.
  • Familiarity with configuration languages such as Ansible, and Terraform.
  • Linux Operating System knowledge (RedHat Linux preferred).
  • Experience with Source Control Systems and familiar with basic branching and merging strategies. (Git, GitLab, Github, Bitbucket)
  • Strong communication skills, capable of effectively articulating technical challenges and solutions to stakeholders.
Preferred Qualifications:
  • Bachelor's degree in Computer Science, Engineering, or a related technical field.
  • 5+ years of experience in systems engineering/administration, platform/cloud/devops engineering, or a related field.
  • Relevant certifications in Splunk, AWS, or similar technologies.
  • Experience with additional observability and monitoring tools is a plus.
About Us:

At TSX Inc., we're a global leader in financial markets, and we're committed to creating a collegial work environment that reflects the diversity of our community. We provide accommodations for applicants and employees who require them.

We're a company that values innovation, collaboration, and growth. We're looking for talented individuals who share our passion for making a difference in the world of finance.