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Observability Engineer
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Observability Engineer
1 month ago
At TSX Inc., we're seeking an experienced Observability Engineer to join our team. As an Observability Engineer, you will play a crucial role in maintaining and improving the operational health of our applications and infrastructure.
Key Responsibilities:- Develop and maintain robust monitoring solutions using Splunk, Splunk Observability, Grafana, AWS CloudWatch, and Prometheus.
- Implement, maintain, and consult on the observability and monitoring framework that supports the needs of multiple internal stakeholders.
- Create and manage dashboards and visualizations to provide actionable insights into system health, performance, and operational efficiency.
- Help manage the Event, Incident, and Operations Escalation Management Policies.
- Grow and evangelize the capabilities of our observability tools and platforms.
- Collaborate with development and operations teams to integrate observability tools into the development lifecycle for continuous improvement.
- Translate business requirements into technical solutions applying best practices and standards that meet the strategic business goal.
- Conduct performance analysis, diagnose issues, and provide solutions to enhance system reliability and scalability.
- Document observability best practices and maintain configuration documentation.
- Provide 2nd and 3rd level systems support.
- Liaise with vendors and other IT personnel for problem resolution.
- Proven experience with key observability and monitoring tools such as Splunk, Splunk Observability, Otel, Grafana, AWS CloudWatch, and Prometheus.
- Strong understanding of cloud environments, preferably AWS, including deployment, management, and operations.
- Proficient in creating and managing monitoring dashboards and setting up alerts to monitor all phases of the environment.
- Solid background in scripting and automation using languages such as Python, Bash, or similar.
- Excellent problem-solving skills, with the ability to handle complex troubleshooting and make critical system-related decisions.
- Familiarity with configuration languages such as Ansible, and Terraform.
- Linux Operating System knowledge (RedHat Linux preferred).
- Experience with Source Control Systems and familiar with basic branching and merging strategies. (Git, GitLab, Github, Bitbucket)
- Strong communication skills, capable of effectively articulating technical challenges and solutions to stakeholders.
- Bachelor's degree in Computer Science, Engineering, or a related technical field.
- 5+ years of experience in systems engineering/administration, platform/cloud/devops engineering, or a related field.
- Relevant certifications in Splunk, AWS, or similar technologies.
- Experience with additional observability and monitoring tools is a plus.
At TSX Inc., we're a global leader in financial markets, and we're committed to creating a collegial work environment that reflects the diversity of our community. We provide accommodations for applicants and employees who require them.
We're a company that values innovation, collaboration, and growth. We're looking for talented individuals who share our passion for making a difference in the world of finance.