Observability Engineer

2 months ago

Toronto, Ontario, Canada TSX Inc. Full time
Job Title: Observability Engineer

At TSX Inc., we're seeking an experienced Observability Engineer to join our team. As an Observability Engineer, you will play a crucial role in maintaining and improving the operational health of our applications and infrastructure.

Key Responsibilities:
  • Develop and maintain robust monitoring solutions using Splunk, Splunk Observability, Grafana, AWS CloudWatch, and Prometheus.
  • Implement, maintain, and consult on the observability and monitoring framework that supports the needs of multiple internal stakeholders.
  • Create and manage dashboards and visualizations to provide actionable insights into system health, performance, and operational efficiency.
  • Help manage the Event, Incident, and Operations Escalation Management Policies.
  • Grow and evangelize the capabilities of our observability tools and platforms.
  • Collaborate with development and operations teams to integrate observability tools into the development lifecycle for continuous improvement.
  • Translate business requirements into technical solutions applying best practices and standards that meet the strategic business goal.
  • Conduct performance analysis, diagnose issues, and provide solutions to enhance system reliability and scalability.
  • Document observability best practices and maintain configuration documentation.
  • Provide 2nd and 3rd level systems support.
  • Liaise with vendors and other IT personnel for problem resolution.
Requirements:
  • Proven experience with key observability and monitoring tools such as Splunk, Splunk Observability, Otel, Grafana, AWS CloudWatch, and Prometheus.
  • Strong understanding of cloud environments, preferably AWS, including deployment, management, and operations.
  • Proficient in creating and managing monitoring dashboards and setting up alerts to monitor all phases of the environment.
  • Solid background in scripting and automation using languages such as Python, Bash, or similar.
  • Excellent problem-solving skills, with the ability to handle complex troubleshooting and make critical system-related decisions.
  • Familiarity with configuration languages such as Ansible, and Terraform.
  • Linux Operating System knowledge (RedHat Linux preferred).
  • Experience with Source Control Systems and familiar with basic branching and merging strategies. (Git, GitLab, Github, Bitbucket)
  • Strong communication skills, capable of effectively articulating technical challenges and solutions to stakeholders.
Preferred Qualifications:
  • Bachelor's degree in Computer Science, Engineering, or a related technical field.
  • 5+ years of experience in systems engineering/administration, platform/cloud/devops engineering, or a related field.
  • Relevant certifications in Splunk, AWS, or similar technologies.
  • Experience with additional observability and monitoring tools is a plus.
About TSX Inc.

TSX Inc. is a leading global exchange company that operates a diverse portfolio of exchanges, clearinghouses, and other financial market infrastructure businesses. We are committed to creating and sustaining a collegial work environment in which all individuals are treated with dignity and respect and one which reflects the diversity of the community in which we operate.

We provide accommodations for applicants and employees who require it.

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