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Culinary Operations Supervisor

3 months ago

Newmarket, Ontario, Canada Toppers Pizza Full time
Position Overview

The Food Service Supervisor plays a crucial role in overseeing the daily operations of our restaurant, ensuring that our culinary team delivers exceptional service and quality. This position requires a blend of leadership, organization, and a passion for food.

Key Responsibilities
  • Staff Management: Supervise and coordinate the activities of food preparation staff, ensuring efficient workflow and adherence to safety standards.
  • Training: Provide comprehensive training to new employees on job responsibilities, sanitation practices, and safety protocols.
  • Inventory Management: Estimate and manage the ingredients and supplies necessary for meal preparation, maintaining optimal stock levels.
  • Quality Assurance: Ensure that all food and service meet established quality control standards, addressing any customer complaints or concerns promptly.
  • Financial Oversight: Prepare budget forecasts and cost estimates to manage operational expenses effectively.
  • Record Keeping: Maintain accurate records of stock, repairs, sales, and wastage, and prepare reports for management review.
  • Order Coordination: Prepare food order summaries for the chef and supervise the assembly and delivery of food trays.
  • Scheduling: Establish and manage work schedules for the team to ensure adequate coverage during peak hours.
Work Environment

This role is set in a fast-paced restaurant environment where attention to detail and the ability to work under pressure are essential. The supervisor will be responsible for leading a team of 3-4 individuals, ensuring that all operations run smoothly and efficiently.

Qualifications
  • Education: A secondary (high) school graduation certificate is required.
  • Experience: Previous experience in a similar role is preferred, with a minimum of 1 month and up to 7 months of relevant experience.
Working Conditions

This position requires standing for extended periods and the ability to meet tight deadlines while maintaining a high level of service quality. The work schedule consists of 30 hours per week, primarily in English.