Branch Team Leader
2 months ago
Job Summary
The Branch Team Leader plays a pivotal role in driving growth and excellence within our insurance brokerage. As a seasoned insurance professional, you will be responsible for leading a team of insurance experts to deliver exceptional client service and achieve business objectives.
Key Responsibilities
- Lead and mentor a team of insurance professionals to exceed client expectations and drive business growth.
- Develop and implement strategies to improve client service, retention, and acquisition.
- Collaborate with cross-functional teams to achieve business objectives and drive revenue growth.
- Recruit, train, and develop high-performing team members to ensure excellent client service and business results.
- Monitor and analyze key performance indicators to inform business decisions and drive continuous improvement.
Requirements
- Strong leadership and management skills with a proven track record of success in a similar role.
- Excellent communication and interpersonal skills with the ability to build strong relationships with clients and team members.
- In-depth knowledge of insurance products and services, with a strong understanding of industry trends and best practices.
- Ability to analyze complex data and make informed business decisions.
- Strong problem-solving and conflict resolution skills with a customer-centric approach.
About Acera Insurance
Acera Insurance is a leading independent, employee-controlled brokerage with a strong presence in Canada. We offer a comprehensive range of insurance and risk management solutions to individuals, families, and businesses. Our collaborative work structure combines the strength and expertise of our people to deliver greater value, knowledge, and resources to our clients nationwide.
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