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Receptionist for Hospitality Services

3 months ago

Three Hills, Canada 2585398 ALBERTA CORPORATION Full time
Position Overview

We are seeking a dedicated **Front Desk Agent** to manage our front office operations at 2585398 ALBERTA CORPORATION. This role is essential in ensuring a seamless experience for our guests from the moment they arrive until their departure.

Qualifications
  • Education: Completion of secondary (high) school graduation certificate is required.
  • Experience: Previous experience in a similar role is considered an asset.
Work Environment

The successful candidate will work in a dynamic setting, specifically within a **hotel, motel, or resort** environment.

Key Responsibilities
  • Register guests upon arrival and allocate appropriate rooms.
  • Manage group bookings, including arrivals and departures.
  • Handle room reservations, including taking, canceling, and modifying requests.
  • Provide comprehensive information regarding hotel amenities and services.
  • Offer insights about local attractions and points of interest.
  • Facilitate guest departures by calculating charges and processing payments.
  • Maintain accurate records of room availability, reservations, and assignments.
  • Answer incoming calls and relay messages efficiently.
  • Deliver exceptional customer service to enhance guest satisfaction.
Screening Questions
  • Are you legally authorized to work in Canada?
  • What is the highest level of education you have completed?
Job Details
  • Employment Type: Permanent
  • Work Language: English
  • Working Hours: 30 to 40 hours per week