Sales Lead
7 days ago
About Ocean State Job Lot
Ocean State Job Lot is a leading off-price retailer offering a wide range of products at discounted prices. We are committed to delivering exceptional customer service and creating a fun, dynamic work environment.
Job Summary
The Sales Lead - Retail Operations will assist store management with basic store operations, developing sales teams, and achieving sales goals and standards of performance.
Key Responsibilities
- Meet and exceed sales goals and standards of performance
- Assist in training and developing a successful sales team
- Provide feedback, coaching, and accountability to all employees by enforcing company policies and practices
- Perform all opening and closing duties according to company policy
- Supervise and manage all aspects of daily store operations in store management's absence
- Supervise and manage all aspects of Loss Prevention practices in store management's absence
- Effectively communicate all store needs to store management
- Complete all assigned tasks and responsibilities promptly
- Complete all required training
- Provide a fun, full-service experience to all customers
- Resolve customer issues effectively
- Understand the Ocean State Job Lot culture and demonstrate it to the team
Requirements
- Ability to multi-task in a fast-paced environment
- Excellent interpersonal and customer service skills
- Desire to succeed in a fast-paced retail environment
- Bilingualism as required (Quebec only)
- Willingness to learn
- Completion of all training programs leading up to Sales Lead position or equivalent training
- Ability to work night and weekend shifts
- Ability to climb, reach, bend, and lift up to 50 pounds
- Stand for long periods of time
- Must be at least 18 years of age
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