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Community Care Supervisor

3 months ago


Canada Spectrum Health Care Inc Full time

We are seeking a Registered Practical Nurse (RPN) to take on the role of Community Care Supervisor within our organization.

The Community Care Supervisor is responsible for overseeing a dedicated team of Personal Support Workers (PSWs), ensuring they deliver high-quality personal care to clients in their residences.

Key Responsibilities:
  • Supervise and guide a team of Personal Support Workers to ensure exceptional personal care is provided to clients in their homes.
  • Conduct visits to clients' residences and various care settings.
  • Collaborate effectively with multidisciplinary teams across different care environments.
  • Evaluate client needs in accordance with established timelines, develop care plans, and monitor progress towards desired outcomes.
  • Manage staff performance, including conducting evaluations and implementing necessary disciplinary measures.
  • Collect, document, and analyze feedback from clients and staff, maintaining awareness of key performance indicators such as caseload volume and staff turnover.
  • Address and document all client concerns and complaints promptly.
  • Represent Spectrum Health Care by participating in local healthcare committees and community events.
  • Engage in ongoing professional development through internal and external educational opportunities.
Qualifications:
  • Current registration with the Colleges of Nurses of Ontario in good standing.
  • A minimum of three (3) years of progressive leadership experience in a supervisory role, ideally within a community care setting.
  • Strong interpersonal skills with the ability to manage challenging situations effectively.
  • Proficient in report writing and effective verbal and written communication.
  • Excellent command of the English language, both spoken and written (additional language skills are an asset).
  • Comprehensive understanding of community nursing principles, service delivery, and program development.
  • Possession of a valid driver's license and access to a reliable vehicle.
  • Basic proficiency in Microsoft Word and Excel, with a willingness to learn proprietary software.